UserLab UX Research - Newcastle upon Tyne

UserLab UX Research is a company that specializes in research and product development, consulting, and design agency services. They are located at Maybrook House, 27 Grainger St, Newcastle upon Tyne NE1 5JE. You can reach them by phone at 01915007744 or visit their website at userlab.co.uk for more information.

One of the key features of UserLab UX Research is their focus on user experience (UX) research. They use a variety of methods, including usability testing, user interviews, and data analysis, to understand how people interact with products and services. This information is then used to inform the design and development of new products and to improve existing ones.

In addition to their UX research services, UserLab UX Research also offers consulting and design agency services. They work with clients to identify business needs and opportunities, and then develop and implement solutions that meet those needs. Their team of experts has experience in a wide range of industries, including technology, finance, and healthcare, so they are well-equipped to handle a variety of projects.

UserLab UX Research has received many positive reviews from their clients, with an average rating of 5/5 on Google My Business. Many reviewers have praised the company for their professionalism, expertise, and ability to deliver results.

If you are looking for a company that can help you with research and product development, consulting, or design agency services, UserLab UX Research is an excellent choice. Their focus on UX research and their team of experts make them well-suited to handle a wide range of projects. You can learn more about their services and contact them through their website at userlab.co.uk. Don't hesitate to reach out to them, their team will be happy to help you.

Reviews of UserLab UX Research

Julie Rock

5/5

I did my first website test yesterday. The staff were very friendly, and I found the whole process enjoyable. I received my Amazon voucher today which was super quick.
Highly recommend UserLab and hope to help out with their research in the future.

Jenny Ironside

5/5

I just did an survey trialling a companies new website. The experience was great, relaxed and the person guiding my through the experience was helpful and friendly. I revived a voucher promptly once the task was done.

Nicola Frapwell

5/5

Great service and a very interesting project to be part of and share my views on - thank you very much!

Marty Drew

5/5

Thoroughly professional and excellent to work with. Would definitely recommend to anyone interested in UX.

Keith Fallows

5/5

Have now taken part in a number of research projects for UserLab, all have been interesting and relevant. The moderators have been really professional, friendly and understanding. The rewards offered for taking part have always been fair for the amount of time and paid very quickly. I would strongly recommend taking part if you get the opportunity.

Irene Gibbons

5/5

I agreed to be part of the research for a diabetes website which I found to be very informative and worthwhile. My phone interactions were with Tom and Alice and I found them both to be very helpful and friendly whilst maintaining professionalism at all times.
I would highly recommend this company and would not hesitate in helping them out with their research again in the future.

joanne harrison

5/5

I took part in some research for this organisation, looking at a new banking product. This involved looking at a website prototype and doing a dummy application, whilst commenting on my experience. The whole process was interesting and enjoyable and I would certainly do it again. I hope my comments were useful to the organiser. I also received an amazon voucher which I got very promptly. All in all I would recommend taking part in research - it was very straightforward and everyone was very friendly.

Evette Callender

5/5

The staff at UserLab UX, were amazingly friendly and were genuinely interested in hearing about my experiences because they encouraged me to elaborate on particular aspects of it further. It was also so nice to know that my experiences of certain issues, were listened to, and taken on board, in order to make a change for the greater good. Thanks UserLAB, continue the good work.