uBreakiFix - Phone and Computer Repair - Atlanta, Georgia

uBreakiFix - Phone and Computer Repair presents itself as a comprehensive mobile device and computer repair service, offering convenient solutions for a wide range of technical issues. Located at 2980 Cobb Pkwy SE Suite 192, Atlanta, GA 30339, the Cumberland location is a valuable resource for residents in and around Atlanta. Individuals seeking reliable and efficient repair services can readily contact them at Phone: 07955440. For more detailed information and to explore their services, visitors are encouraged to explore their website at Website: ubreakifix.com.

About uBreakiFix – Cumberland

uBreakiFix specializes in the repair and restoration of smartphones, tablets, computers, and related accessories. They cater to a diverse clientele, addressing everything from cracked screens and battery replacements to software issues and data recovery. The company’s approach focuses on providing cost-effective solutions without compromising on quality. A significant portion of their success appears to stem from a commitment to providing accurate diagnoses and straightforward service. Customers frequently highlight the helpfulness of the technicians and the efficiency of the repair process.

Key Features and Services

• Comprehensive Repair Services: uBreakiFix offers repairs for a vast array of devices, including Apple iPhones and iPads, Samsung Galaxy devices, Google Pixel phones, and various brands of laptops and computers.
• Screen Replacements: A common service involves replacing damaged screens, often with quick turnaround times.
• Battery Replacements: Extending the life of a device often involves battery replacement, a service readily available at uBreakiFix.
• Data Recovery: In cases of accidental data loss, the technicians have the expertise to attempt data recovery.
• Virus and Malware Removal: They provide solutions for removing viruses and malware from computers and mobile devices.
• Diagnostic Services: Before any repair is undertaken, a thorough diagnostic assessment is performed to determine the extent of the problem.
• Onsite Services: uBreakiFix offers convenient onsite services, bringing the repair expertise directly to the customer's location – a significant benefit for individuals with busy schedules.

Location and Accessibility

The Cumberland location’s address, 2980 Cobb Pkwy SE Suite 192, Atlanta, GA 30339, places it in a central and accessible area of Atlanta. The facility is designed with wheelchair accessible entrance and wheelchair accessible parking lot, ensuring that individuals with mobility challenges can easily access the services. Furthermore, on-site parking is available for customer convenience. The establishment’s strategic location contributes significantly to its accessibility and ease of use.

Payment Options and Customer Support

uBreakiFix accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, streamlining the transaction process. The company’s commitment to customer satisfaction is evident in their average opinion of 4.8/5 on Google My Business, reflecting a high level of positive feedback. This positive reputation is reinforced by the substantial number of reviews – currently, there are 293 reviews on Google My Business, providing a comprehensive overview of customer experiences. The positive feedback suggests a systematic approach to quality control, technician training, and overall customer service, and a dedication to delivering dependable repairs.

Customer Testimonials (Implied)

Based on customer reviews, it's apparent that uBreakiFix Cumberland distinguishes itself through several key characteristics. One recurring theme is the helpfulness and expertise of the technicians. Specifically, one customer reported a particularly positive experience with Derrick, who provided comprehensive assistance from initial contact through the entire repair process, which was completed remarkably quickly. Another customer described an instance where a different location incorrectly diagnosed a problem, requiring them to seek out uBreakiFix Cumberland, where the issue was accurately identified and resolved – a simpler screen protector replacement for a Z Flip 5. Furthermore, the peace of mind provided by a lifetime warranty on screen protectors underscores the company’s commitment to long-term customer satisfaction. It’s clear that the Cumberland location prioritizes clarity, efficiency, and genuine customer care.

Contact Information and Resources

For immediate assistance or to schedule a service appointment, individuals can contact uBreakiFix Cumberland directly at Phone: 07955440. The Website: ubreakifix.com provides comprehensive details about the services offered, service hours, and location information. The company's dedication to providing accessible services – including wheelchair accessibility and onsite parking – further enhances the customer experience. Ultimately, uBreakiFix – Phone and Computer Repair in Cumberland is a trusted and reliable provider of mobile device and computer repair services in the Atlanta area.

👍 Reviews of uBreakiFix - Phone and Computer Repair

Bridgette P.

5/5

After going to another location and calling several others I came across this Cumberland location, and boy It was worth the trip!!! Derrick was very helpful from the time I called amd through out the process which didn't even take 15 minutes! Another location told me I needed a new screen when I only needed a screen protector replacement for my Z flip 5! 🙄 Thank you so much Derrick, I will definitely take that trip again if I have any phone issues! Oh yeah my screen protector has a lifetime warranty 😜

Shaun H.

5/5

Great customer service. Even when things dont go just right, this location does a great job of explaining everything in a way you can understand and really try to help you out. I tried other uBreakiFix locations with very poor service. Im glad I came to this location on cobb parkway. Keep up the good service.

Lance R.

5/5

Had a great deal of bad luck getting off my flight and damaging my phone, luckily I was able to swing by and get helped greatly by Olivia. She was extremely kind and helpful to my situation and helped fix the damages on my phone quickly, and flawlessly. Saved me over a week of headaches!! Super thankful for my interaction with her today!

KYLE J.

5/5

I recently took my MacBook to UBreakiFix, and I couldn’t be happier with the experience! The team was professional, knowledgeable, and efficient. They quickly diagnosed the issue and brought my laptop back to its original condition. It runs flawlessly now, just like the day I bought it! The customer service was top-notch, and they kept me updated throughout the repair process. If you need any tech repairs, this is the place to go. Highly recommend!

Erik V.

5/5

Derrick was great! I came in with a tablet that I assumed was gonna need new parts, and he was able to work his magic without needing to replace anything! Will be bringing any electronics in to see him in the future!

Joe B.

5/5

The tech, Olivia, was very polite and professional. She explained to me what the process was and how long it would take, and was able to deliver on the promised time, even being faster than she had originally anticipated.

Alejandra V.

5/5

Great location! The guys were amazing and kind. They were very informative and made the process super easy. Went to get my samsung zflip screen fixed, and they were able to do it same day *2hrs*. Love my phone again! Thanks for fixing my screen. You guys rock!

Shirley C.

5/5

Just met Derrick. He very efficiently cleaned my Samsung cell of viruses that had made it literally unusable. I highly recommend this service. Unbelievably He did not charge me for his time or service. 10 stars out of 10. He made my day.