Thomas Watch Repair - Pleasanton, California

Thomas Watch Repair: A Trustworthy Local Watch Repair Service

Thomas Watch Repair is a well-respected watch repair service located at Address: 4615 First St #120, Pleasanton, CA 94566, United States. With a Phone: 9258720108 and a Website: thomaswatchrepair.com, they have established themselves as a go-to destination for watch repair services.

Specialties and Services

Thomas Watch Repair specializes in Watch repair service. Their expertise spans across various watch brands and models, ensuring that they can handle any repair needs their customers may have. Some of their services include but are not limited to:

• Watch battery replacement
• Watch band repair and replacement
• Watch movement repair and replacement
• Watch crystal replacement
• Watch cleaning and servicing

Customer Experience and Accessibility

Thomas Watch Repair prides itself on delivering exceptional customer service. They have a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that their services are accessible to all. They also offer on-site parking for added convenience.

Many customers commend the owner, Thomas, for his professionalism, dependability, and friendliness. He offers a warm welcome to all customers and goes the extra mile to ensure their satisfaction. For instance, one customer mentioned how Thomas offered an "honor system" for sizing a watch, allowing the customer to bring it back for resizing at no additional cost.

Opinions and Ratings

With 93 reviews on Google My Business, Thomas Watch Repair maintains an impressive average rating of 4.9/5. Customers praise the quality of service, the dependability, and the friendly atmosphere. One customer described their experience as:
If you've been looking for a local watch repair, the search stops here . Quality service, dependability, friendly and local. Wow - Thank you Thomas I've finally found my watch guy

Thomas Watch Repair stands out as a reliable and trusted local watch repair service. Their expertise, accessibility, and commitment to customer satisfaction make them an excellent choice for all your watch repair needs.

👍 Reviews of Thomas Watch Repair

Renee M.

5/5

If you've been looking for a local watch repair, the search stops here! Thomas is wonderful. He recently sized my mom's gift watch and offered "an honor system" where she can bring it back and re-size if needed: "just tell me I sized it for her and I will re-size it for no additional cost". He is dependable, is there when his hours say he will be there and offers an incredibly warm welcome. Quality service, dependably, friendly and local. Wow - Thank you Thomas! I've finally found my watch guy!

Brad C.

5/5

I popped into Thomas Watch Repair thinking my Seiko watch was broken, meaning the stop watch was "not working properly". I was asking for assistance and possibly repair of the watch. I love this watch but don't wear it often. Thomas explained, very politely, that my watch was fine but I misunderstood how to use it correctly. He then explained the operational details to me in detail and sent me on my way, no charge. I am just overwhelmed by his honesty and professionalism. This level of customer support is virtually unheard of in this day and age. So, I highly recommend if you need and service or repairs to your watch please support this small local business. No, i don't work there, I am not family related, and no I am not being paid for this review. I'm just telling you the truth !

Suhaas S.

5/5

This place truly deserves a six star rating! He was incredibly helpful, especially when I had many questions about my watch. He took the time to explain everything patiently and fixed it for me, ensuring it was in perfect working order before I left. To top it off, they refused any payment for the service! It was a small but incredibly kind gesture. They even allowed me to bring my scooter inside while they worked on my watch. If you need your watch repaired, this is definitely the best place to go!

Steve C.

5/5

Thomas is wonderful! He has serviced my omega sea master for the last six years. Both changing batteries and helping me change bands, adding links and subtracting links. He’s a good man with a great business I drive all the way from San Ramon just to see him.

J M.

5/5

Wonderful place to get my watch repaired. Best customer service ever! A large array of watches. Go just to see what’s available! Close parking too!

Len Y.

5/5

Not only is Thomas an expert in watch repair, but he is also honest. He explained what is needed and my options. He installed my antique watch glass cover, removed the dead battery-- for free. He was highly recommended by a reputable jewelry store in castro valley.

シTacticalMecha

5/5

Excellent and quick service. Very friendly as well. I will continue to come back for all of my future watch repairs! Highly recommend

Ana B.

5/5

I had a great experience! I went in for a battery change, and it was super quick. The staff was really friendly, and I’ll definitely be coming back!