Techloop Burlingame - Burlingame, California

Miguel Batilando

I wish I could give 0 stars. I sent my monitor on over 2 years ago (I forgot at this point) and they still have it. I’ve asked about it and they still haven’t gotten it back to me. In that time, I’ve moved twice. My monitor was worth ~$800 if I recall correctly. The only issue was the USB-C port not working (this was almost a brand new monitor) and they could not fix it. Don’t go here unless you don’t want your equipment back ?‍♂️

G Valenzuela

Took in my head phones and they said come back tomorrow, came in to pick them up and they weren't fixed at all. Brought them back and they said the battery was replaced and after telling them maybe it's not the battery since it's having the exact same problem they gave me a condescending attitude about it and basically tried to make me feel stupid. They kept them another day and then explained it's the same problem that they said they fixed the first time so I said I'll just take them back. Came to get them and they fell apart and he said whoever put the battery in did it, which THEY SAID THEY REPLACED THE BATTERY. Run around, bad customer service and very rude. Never again

Zack Zlotoff Rozlen

I came in missing a weird screw for a watch not knowing if they would have the right screw and in a couple minutes they found the right screw and put it on! Would come back for other electronics fixes.

Rohit Gupta

Great experience! My surface book had a swollen battery issue for which Microsoft can't help. I called these guys up and they gave me a decent quote and I dropped my laptop off, and I was able to pick it up the next day with a new battery. Quality work, they opened and closed the magnesium body surface book properly. Now it works as good as on day 1. Thanks!

Georgio Atana

We went for screen replacementon ,
The guy ask us to leave phone at the shop, so he can check for a new screen prices.
After never getting back to us as promised, we went and got our phone back, took it to Apple store for screen replacement and they said it has been recently open and its missing screws. Not happy with that. That was the first time taking the iPhone to repair since new, Not recommended.

Esther W. Chun

I read the reviews prior to calling and dropping off my external hard drives for recovery, and so I was hopeful that they could help me. However, my discs basically sat for three weeks and nothing was done to recover my discs except to open one of the cases and their telling me that they are working on it every time I had to physically go to the store to check on the status because no one calls me, answers the phone or returns my calls for an update.
They might be able to do certain things but data recovery from an external drive that's not working properly is not one of them. I would recommend $300 Disc Recovery

Liza LaRosa

We love this place. it isn’t often that you can find a place that you can trust 100% when it comes to repairing your phone. More than once, we have gone in fully expecting to pay to fix our phone; and more than once, Jimmy has told us how to work with the Apple warranty program to get our phone fixed for free or for less with Apple. They care more about building trust with their client base (which means loyal, long-term customers) rather than making a quick buck here and there. We always call Jimmy first now when we have any phone issues!

Recently went to the TechLoop looking for a laptop. Jimmy helped me figure out what I needed/wanted and sold me a MacBook Pro for a very fair price.

Dave Shaffer

I needed keyboard replacement for a few year old Dell laptop, which was out of warranty. Jimmy / techloop was able to get a keyboard and install it fast, reasonably priced and with an excellent outcome. Would highly recommend!