TAG Solutions, LLC - Albany, New York

Address: 12 Elmwood Rd # 1, Albany, NY 12204.
Phone: 8007240023.
Website: tagsolutions.com
Specialties: Computer support and services, Business to business service, Computer consultant, Computer security service, Telecommunications service provider.
Other points of interest: Small business, Online appointments, Wheelchair accessible entrance, Wheelchair accessible parking lot, LGBTQ+ friendly, Transgender safespace.
Opinions: This company has 18 reviews on Google My Business.
Average opinion: 4.8/5.

📌 Location of TAG Solutions, LLC

TAG Solutions, LLC 12 Elmwood Rd # 1, Albany, NY 12204

⏰ Open Hours of TAG Solutions, LLC

  • Monday: 8 AM–5 PM
  • Tuesday: 8 AM–5 PM
  • Wednesday: 8 AM–5 PM
  • Thursday: 8 AM–5 PM
  • Friday: 8 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

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Introduction to TAG Solutions, LLC

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TAG Solutions, LLC is a reputable technology service provider dedicated to supporting businesses with comprehensive IT solutions. Located at 12 Elmwood Rd # 1, Albany, NY 12204, and reachable at Phone: 8007240023, TAG Solutions offers a robust suite of services designed to enhance operational efficiency and security. Their website, Website: tagsolutions.com, serves as a central hub for detailed information about their offerings and capabilities.

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Specialties and Services Offered

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TAG Solutions specializes in a diverse range of computer support and services, catering specifically to the needs of business-to-business clients. Their expertise encompasses several critical areas, including:

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  • Computer Consulting: Providing strategic advice and guidance on technology investments to align with business goals.
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  • Computer Security Services: Implementing and maintaining robust security measures to protect sensitive data and systems from cyber threats. This includes vulnerability assessments, penetration testing, and security awareness training.
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  • Telecommunications Services: Offering solutions for voice, data, and internet connectivity, ensuring seamless communication and network performance.
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  • Technical Support: Delivering prompt and effective assistance for a wide array of hardware and software issues.
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The company prides itself on its ability to develop customized solutions tailored to each client’s unique requirements. They demonstrate a commitment to proactive monitoring and maintenance, minimizing downtime and maximizing system performance. Their approach emphasizes building long-term partnerships based on trust and reliability.

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Location and Accessibility

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TAG Solutions’ physical location at 12 Elmwood Rd # 1, Albany, NY 12204 provides a central point of contact for clients in the region. The office is designed to be wheelchair accessible, with a dedicated wheelchair accessible parking lot, ensuring inclusivity and ease of access for all visitors. Furthermore, TAG Solutions recognizes the importance of accommodating diverse needs and operates as an LGBTQ+ friendly and transgender safespace, fostering a welcoming and respectful environment for all.

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Client Feedback and Reputation

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Based on client reviews, TAG Solutions consistently receives high marks for its professionalism, expertise, and customer service. The company boasts 18 reviews on Google My Business, with an impressive average opinion of 4.8/5. These positive reviews highlight several key strengths, including:

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  • Responsive Support: Clients frequently commend the team’s quick and efficient responses to inquiries and technical issues.
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  • Effective Solutions: The company’s ability to diagnose and resolve complex technical challenges is consistently praised. One client noted a particularly successful resolution of a remote database access problem, emphasizing the team’s collaborative approach and the development of a comprehensive, cost-effective plan.
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  • Knowledgeable Personnel: Numerous reviews highlight the talent and expertise of TAG Solutions’ staff, demonstrating a deep understanding of technology and a dedication to providing valuable insights.
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  • Positive Customer Experience: Several clients have expressed delight with their overall experience, describing the sales and customer service teams as attentive and easy to work with.
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The consistent positive feedback suggests a strong commitment to client satisfaction and a dedication to delivering exceptional service. The company’s longevity and continued success are testaments to its reliability and expertise within the IT sector.

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Additional Points of Interest

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Beyond their core services, TAG Solutions offers the convenience of online appointments, simplifying the scheduling process for clients. This demonstrates a commitment to streamlining operations and enhancing the client experience. The company’s dedication to accessibility extends beyond physical access, reflecting a broader commitment to inclusivity and customer-centricity. It's clear that TAG Solutions strives to be a valuable and accessible partner for businesses seeking reliable IT support.

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In summary, TAG Solutions, LLC is a well-established and highly regarded technology service provider offering a comprehensive suite of solutions to businesses. Their commitment to accessibility, customer satisfaction, and technical expertise makes them a valuable asset for organizations seeking to optimize their IT infrastructure and operations. The positive client feedback and dedication to providing tailored solutions solidify their position as a trusted partner in the Albany, NY area and beyond.

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"summary": "TAG Solutions, LLC is a technology service provider offering comprehensive computer support, security, and telecommunications services to businesses, known for its positive client feedback and commitment to accessibility.",
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👍 Reviews of TAG Solutions, LLC

TAG Solutions, LLC - Albany, New York
John S.
5/5

We had a fairly technical challenge/issue with remote access to a centralized database. TAG Solutions was able to work with us to identify multiple cost effective solutions and develop a comprehensive plan to minimize the installation outage. Many very talented people available, and I have no hesitation recommending their services.

TAG Solutions, LLC - Albany, New York
Matt S.
5/5

Fantastic experience! I've had the pleasure of working to TAG Solutions for the past year and I couldn't be more pleased. Their sales team is attentive and easy to work with. Their customer service team is always quick to respond. Kudos!

TAG Solutions, LLC - Albany, New York
Nicole L.
5/5

Everyone that I've dealt with at TAG Solutions was very professional and knowledgeable, and they were able to resolve my IT issue quickly and with more ease than I anticipated. Highly recommend them for all IT and Cyber Security needs!

TAG Solutions, LLC - Albany, New York
Guy A.
5/5

Tag Solutions has been a great partner in helping our organization better serve our clients' cyber security, IT management and phone system needs. It is without reservation that I recommend TAG for all of your IT related needs

TAG Solutions, LLC - Albany, New York
Josh W.
5/5

The whole team at Tag Solutions it great to work with. They're very knowledgeable and always easy to get a hold of if you have questions or need assistance. Would highly recommend!

TAG Solutions, LLC - Albany, New York
Andrevia S.
5/5

I requested assistance and not only was the resolution provided spot on, but the response time was in lightning speed time. This is what I call GREAT! customer service.

TAG Solutions, LLC - Albany, New York
Charles P.
1/5

Very disappointed with the service offered by tag. They failed to return phone calls and they have no emergency service. have been dealing with a failing switch that they sold us for over a month with no progress made had to bypass them and go directly to the manufacturer to resolve the issue.

TAG Solutions, LLC - Albany, New York
Katie D.
5/5

TAG Solutions is a leader in managed services, cybersecurity and unified communications.

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