Southwest Electric Cooperative, Inc. - Bolivar, Missouri

Southwest Electric Cooperative, Inc.

Southwest Electric Cooperative, Inc. (SWEC) is a reliable and highly regarded electric utility company based in Bolivar, Missouri. With a commitment to excellence and customer satisfaction, SWEC has been serving its community for many years, earning a reputation for its prompt and efficient service.

Location and Contact Information

SWEC's strategic location in Bolivar allows it to effectively serve its community, ensuring minimum disruption in power supply even during harsh weather conditions.

Specialties and Services

• Electric utility services
• Power outage management
• Electrical safety education
• energy-saving tips and programs

SWEC's specialties lie in its comprehensive electric utility services, including power generation, transmission, and distribution. The company is also committed to educating its customers about electrical safety and energy efficiency.

Accessibility and Parking

SWEC's facility is wheelchair-accessible, with a designated car park for people with disabilities. The wheelchair-accessible entrance ensures that all customers can safely and conveniently access the services they need.

Customer Reviews and Ratings

SWEC has an impressive average rating of 4.3/5 on Google My Business, based on 20 reviews. This high rating is a testament to the company's excellent service and dedication to its customers.

Many customers praise SWEC's prompt response to power outages and its efficient resolution of electrical issues. One customer noted, "I've used them for 3 years now and found them reliable, reasonable and responsive when I call. Outages have been few and recovery time short." Another customer was particularly impressed with SWEC's service during a storm, commenting, "They were out within a few hours. Love their phone app. Great service"

These positive reviews highlight SWEC's reliability, responsiveness, and commitment to customer satisfaction, making it a trusted and highly recommended electric utility company in Bolivar, Missouri.

👍 Reviews of Southwest Electric Cooperative, Inc.

K J.

5/5

I think these people are amazing. I have only been out a few times and that was for a short time in a terrible storm. I called about a concern on an electrical pole and they were out within a few hours. Love their phone app. Great service!!!

Fred C.

5/5

Never in my wildest dreams did I see myself liking a utility company. I’ve used them for 3 years now and found them reliable, reasonable and responsive when I call. Outages have been few and recovery time short. Highly recommended.

Raelyn

5/5

Mark simmons and Jarrett Jinkens came out and fixed our electricity for us! I just wanted to say thank you for coming out and getting it taken care of very quick and professional at what they do! Thank you for serving our community! Thank you Southwest Electric for sending them out!

Am E. S.

1/5

5 power outages in the past two weeks due to work with NO notification. Called the reps. They said they reached out to some but not all... they always remember to reach out when a bill is due. An apology is not enough for bad business practices PERIOD. These aren’t 5-10 minute outages. These are 2 to 6 hour outages. With NO notification to “select” few. Being courteous on the phone after the fact is not what I pay you for. Natural disasters are UNDERSTANDABLE for no notification obviously. Scheduled work that everyone I spoke to didn’t know about especially the one on DEC 23 when some of us were cooking for the holidays and got surprised with a 5 hour power outage are UNACCEPTABLE. If you try to pull the line we are trying to accommodate your electrical needs with state of the art and up to code equipment like you are doing us a favor save it, because we are MOST CERTAINLY paying for it and it’s the law. You should be REQUIRED to notify EVERY SINGLE customer and not just pick and choose at random and hope the word spreads.

kortney P.

5/5

AMAZING SERVICE we are so grateful for the young men that got our power on this weekend twice. The wouldn't even accept a tip and they deserved it!! Can't thank you enough ☺️

Shane R.

5/5

Today in had another great exspirance at there office. I have several rental properties and was dealing with an issue today. Larry and another lady at the office went out and beyond there duties to make sure that I was helped and the problem was resolved Belle I left. I wish all my propties had power supplies by this company .

Scott W.

1/5

Not a fan. Our rates seem to triple the instant there is the slightest demand. They stopped sending me account updates and shut off our power over 93 cents. If there is another option for your, home take it.

Amy M.

1/5

Terrible. We had a rental, sold the property, it was tenant occupied. Buyer never notified them, so now I am fighting collection for a bill acquired on a property we don't own. Spoke to Craig huff on the phone months ago, he knows who the buyer was. Called the collection agency, they got rude when they couldn't tell me how to resolve the issue and hung up on me. Use caution when dealing with this company.