Sourcepass, Inc. - Melville, New York

SourcePass, Inc. stands out as a notable provider within the technology support sector, specifically recognized for its comprehensive approach to computer-related needs. For individuals seeking reliable technical assistance, consulting services, or robust computer security solutions, SourcePass emerges as a strong candidate worth investigating further.

Core Services and Expertise

At the heart of SourcePass's offerings lie specialized services tailored to meet diverse technological demands. The company prominently features computer support and services as a cornerstone of its business model, indicating a capacity to handle a wide array of hardware, software, and network-related issues. This foundational service is complemented by their expertise as a computer consultant, suggesting they offer strategic advice and solutions tailored to specific business or personal requirements.

Furthermore, SourcePass places significant emphasis on computer security service. In an era where digital threats are increasingly prevalent, this specialization is a critical selling point. It implies that the company not only addresses day-to-day operational issues but also actively helps clients safeguard their data and systems against potential vulnerabilities and cyberattacks. This multi-faceted approach positions SourcePass as more than just a helpdesk; they aim to be a partner in overall IT management and protection.

Location and Accessibility

SourcePass, Inc. operates from its headquarters located at 515 Broadhollow Rd, Melville, NY 11747. Situated in Melville, New York, the company benefits from its location in a region known for its technological infrastructure and presence within the New York metropolitan area. This strategic placement potentially facilitates service delivery to a broad clientele base, including businesses and individuals within Long Island and beyond.

Accessibility is considered for their physical location, as evidenced by the listed features. The presence of a wheelchair accessible entrance and a wheelchair accessible parking lot indicates a commitment to ensuring that all clients, regardless of physical ability, can access their facilities if needed for meetings or in-person consultations. This focus on physical accessibility reflects an inclusive approach to customer service.

Online Presence and Reputation

For those conducting preliminary research, SourcePass maintains an official online presence through its website, accessible at sourcepass.com. This digital platform likely provides detailed information about their services, company history, contact details, and potentially client testimonials or case studies, offering a comprehensive overview for potential customers seeking to understand their offerings better.

Additionally, measuring client satisfaction is important for any service-oriented business, and SourcePass has established a presence on Google My Business. The platform shows they have garnered feedback from 24 customers. A positive average rating of 4 out of 5 stars suggests a generally satisfactory experience for the majority of their clientele. While a detailed examination of the specific reviews would offer deeper insights, this aggregate score provides a foundational indicator of the company's performance and client perception in the market.

Considerations for Prospective Clients

When evaluating SourcePass, Inc., potential clients should consider the alignment between their specific technological needs and the company's advertised specializations. Businesses prioritizing IT security should investigate the depth and scope of their security services. Individuals or smaller businesses may find their computer support and consulting packages particularly relevant.

For clients who anticipate needing face-to-face interaction, the physical accessibility features mentioned are a positive factor. The availability of direct contact information, including the provided telephone number 8776788080, facilitates straightforward communication and immediate addressing of inquiries or urgent issues. The online reviews serve as a starting point for gauging service quality, though direct experience or further verification might be advisable for critical decisions.

Evaluating the Recommendations

The combination of technical expertise, security focus, physical accessibility, and online reviews positions SourcePass, Inc. as a viable option for those seeking professional computer support and consulting in the Melville area and potentially surrounding regions. They appear dedicated to providing comprehensive IT solutions while maintaining accessibility standards. For anyone exploring computer support options, SourcePass warrants further investigation into their specific service offerings and client testimonials to determine the best fit for individual or organizational requirements.

Conclusion on SourcePass's Value Proposition

Overall, SourcePass, Inc. presents itself as a dedicated technology service provider. Their focus on computer security alongside essential support and consulting functions addresses critical modern business needs. The established online presence and physical accessibility features contribute to a professional and client-friendly image. For entities navigating the complexities of computer systems, SourcePass offers a blend of expertise and service delivery options worth considering seriously.

👍 Reviews of Sourcepass, Inc.

Huckle M.

1/5

The smaller IT company we used was bought by Sourcepass. We had a terrible experience once we switched to Sourcepass. This issues were with billing, the actual service, our account representatives, and the management above them. There are too many issues to go into detail, but the end result was a conversation with the highest level person I was able to reach. I explained our issues with details about mistakes they had made, and said we wanted to terminate our contract. I asked if there was ever any circumstances in which they would allow a contract to terminate early, and he said definitively not, they would just try to do better from that point on. It wasn't worth trying to sue them, but we terminated our contract as soon as the year was up. As an additional irritation point, they had us sign a 1 year contract right away (when they took over the original company), but took many months to "onboard" us. They would not honor the signature date and extended their contract the additional months from when they had found time to "onboard" us months later. I've never written a bad review of any company, but the issues at every step and with almost every person we worked with and their management is the worse combined experience I have ever dealt with for any company. The only positive thing I can say is that toward the end, we were put under their Pittsfield, MA office (a long distance from us), but the people there were fantastic (they had just been bought out by Sourcepass). Of the two people main people there, one left the company in the month or two we were working with them, I wish the best for the remaining one. When looking for another IT company, I explained some of my issues and they passed on our names (with permission) to some other companies that were having a similar experience with Sourcepass. They also had terrible experiences and were unsuccessful terminating their contract as well. Our experience was roughly 2023/2024 and company's can change. I hope they have, otherwise, please be extremely cautious. If you decide to proceed with them, I would strongly consider trying to get a shorter first contract so you can be sure they are a good match for your company. I will never consider working with them again.

Joan B.

5/5

NST was the absolute BEST. Our mutual client needed 2 full computer setups in less than 3 days notice. Laptops, monitors, software, email and installation. Tim and his team communicated and coordinated with us continually to keep us updated on the status and to get the job done. They were patient, professional and thorough. We had a last minute addition request and that was taken care of with the same expertise and efficiency as the full project. We highly recommend NST for all your computer system needs.

Hanna L.

5/5

Great company. I have been with NST since 2011 and I wouldnt change to a different IT consultant company even though I had many companies to choose from.They are there if I have any questions or issues. I dont have to worry about anything when it comes to IT security risk assesment, which is done for me every year. They are very professional, friendly, knowledgeable and thorough. I recommend them 100%.

Shawn

1/5

Worst experience I’ve ever had with a company

Barbara P.

5/5

Wonderful IT company. Have used them for years and are very satisfied. Respond quickly and always there to help with our last minute projects.

Nicole P.

5/5

NST is always helpful and ready to solve problems whenever we need them. They've helped us with everything from big tech emergencies to day-to-day quick fixes. <3 u guys!!!!!

Kristen W.

5/5

My private school uses NST for all of their internet monitoring, server upkeep, etc. needs and couldn't be happier with the level of professionalism, quick response time, and fair pricing they provide.

aj F.

5/5

Very good response time, stays on top of all projects. can't live without them.