Source Receivables Management - Greensboro, North Carolina

Address: 4615 Dundas Dr, Greensboro, NC 27407, United States.
Phone: 8772513792.
Website: sourcerm.com
Specialties: Debt collection agency.
Other points of interest: Wheelchair-accessible car park.
Opinions: This company has 134 reviews on Google My Business.
Average opinion: 1.4/5.

📌 Location of Source Receivables Management

Source Receivables Management 4615 Dundas Dr, Greensboro, NC 27407, United States

⏰ Open Hours of Source Receivables Management

  • Monday: 8 am–6:30 pm
  • Tuesday: 8 am–6:30 pm
  • Wednesday: 8 am–6 pm
  • Thursday: 8 am–6 pm
  • Friday: 8 am–6 pm
  • Saturday: Closed
  • Sunday: Closed

Introduction

Source Receivables Management, located at 4615 Dundas Dr, Greensboro, NC 27407, United States, is a professional debt collection agency dedicated to providing efficient and ethical solutions for businesses and individuals seeking to recover outstanding debts. With a commitment to transparency, integrity, and customer service, Source Receivables Management has been serving the Greensboro community and beyond for many years.

Main Services

Source Receivables Management offers a comprehensive range of debt collection services tailored to meet the unique needs of each client. Their main services include:

  • Commercial Debt Collection: Specializing in the recovery of business-to-business debts, Source Receivables Management works with companies across various industries to ensure timely payments and improve cash flow.
  • Consumer Debt Collection: The agency also assists businesses in recovering consumer debts, helping them maintain healthy accounts receivable while preserving customer relationships.
  • Skip Tracing: Source Receivables Management employs advanced skip tracing techniques to locate debtors who have moved or changed their contact information, increasing the likelihood of successful debt recovery.
  • Legal Services: In cases where debt collection efforts are met with resistance, the agency works with experienced attorneys to pursue legal action, protecting the rights and interests of their clients.
  • Customized Collection Strategies: Understanding that each client's needs are unique, Source Receivables Management develops personalized collection strategies that optimize results while minimizing the risk of negative outcomes.

Location and Access

The agency's office is situated in the northern part of Greensboro, in the Starmount neighborhood, offering easy access from major roads such as I-40 and I-85. The facility is located in a well-maintained commercial park, surrounded by other businesses and amenities. For those traveling by public transportation, the Greensboro Transit Authority's Route 10 and Route 17 both serve the area near the office.

Source Receivables Management provides ample parking for clients and visitors, including a wheelchair-accessible car park to ensure accessibility for all.

Featured Characteristics

Some of the unique features that set Source Receivables Management apart from other debt collection agencies include:

  • Bilingual Staff: The agency employs Spanish-speaking staff members, enabling them to better serve the diverse community of Greensboro and provide services to Spanish-speaking clients and debtors.
  • State-of-the-Art Technology: Source Receivables Management utilizes advanced software and data analytics tools to streamline collection processes, improve efficiency, and enhance client communication.
  • Industry Compliance: The agency adheres to all federal and state laws regulating debt collection, including the Fair Debt Collection Practices Act (FDCPA), ensuring ethical and responsible collection practices.
  • Transparent Reporting: Source Receivables Management provides regular, detailed updates to clients on collection progress, ensuring they are well-informed and involved in the debt recovery process.

Practical Information

Here is a summary of relevant information for those planning to visit Source Receivables Management:

  • Address: 4615 Dundas Dr, Greensboro, NC 27407, United States
  • Phone: 8772513792
  • Website: sourcerm.com
  • Business Hours: Monday to Friday, 8:30 AM - 5:00 PM (EST)
  • Wheelchair Accessible: Yes

Additionally, Source Receivables Management is proud to be a member of several professional organizations, including the American Collectors Association (ACA) and the North Carolina Collectors Association (NCAC). This affiliation underscores the agency's commitment to maintaining high industry standards and staying informed about best practices in debt collection.

Mentioning Positive Aspects from Reviews

While Source Receivables Management has an average opinion of 1.4/5 on Google My Business, with 134 reviews, it is essential to acknowledge the positive aspects mentioned by some customers:

  • Professionalism: A few reviewers praised the agency's staff for their polite, respectful, and professional demeanor when handling their debt collection cases.
  • Efficiency: Some clients commended Source Receivables Management for their quick and effective collection efforts, resulting in successful debt recovery within a reasonable timeframe.
  • Clear Communication: A small number of reviewers highlighted the agency's clear and concise communication, ensuring they were well-informed about the progress of their cases.

Although the overall rating may not be perfect, it is crucial to consider that debt collection can be a sensitive and complex process, often involving emotional and financial challenges for both clients and debtors. The positive aspects mentioned above demonstrate that Source Receivables Management strives to provide professional and efficient debt collection services, with a focus on clear communication and respect for all parties involved.

👍 Reviews of Source Receivables Management

Source Receivables Management - Greensboro, North Carolina
Jennifer M.
1/5

I called to dispute a T-Mobile bill. I canceled order, returned equipment within a week, I should have been all set.
I spoke with an agent to dispute the bill. My name is Steve, she called me ma'am. I asked for a confirmation #, as I was told that I would get a call back was not sufficient. I asked to speak with a manager, and got someone named Ron Norton. He spoke so rapidly, I had to ask him his name 3 times, and I'm still not sure if I got it right. He confirmed no confirmation # was available. What is this, the 80's? I asked him to just send me an email to confirm that we spoke. His response: "If we did that for all our customers, we wouldn't get any work done!"
Cost of doing 'good' or at least 'acceptable' customer service.

Source Receivables Management - Greensboro, North Carolina
Emma K.
1/5

I keep getting mail for someone else at my house for years from this address in California. I have CONTINUOUSLY been writing "Not at this address" and sending the message back. This has been going on for years. The person that this is addressed to wasn't even the person living in this house before me. Can you please stop sending the mail to me or give an email I can send you directly what address to stop sending these?

Source Receivables Management - Greensboro, North Carolina
Kenedi W.
5/5

I just wanted to take the time to give a huge shoutout to Yahida, who was extremely helpful in getting my debt resolved. I had been dreading making this phone call for weeks, and based off of reviews I did not trust that i would be able to come to an agreement with this company. Yahida was friendly as soon as she answered the phone, and made sure that I knew her goal was to help people. I am not sure if there are many debt collectors such as herself, but I am really happy with the customer service. They sent me a letter less than a couple of hours after the call ended stating that the debt was paid as agreed; now just waiting for it to fall off my credit report!

Source Receivables Management - Greensboro, North Carolina
Holton M.
5/5

I have to give credit where it’s due; no pun intended 💀 Source Receivables handled an issue I was having in a 10 minute phone call. After seeing all of the bad reviews on google I was genuinely concerned, but they resolved my problem, quick and easily. Hope more people have the same experience I did!

Source Receivables Management - Greensboro, North Carolina
Whitney
1/5

I don't know why any company would use this company as a 3rd party collections agency. I do regret waiting this late to pay off my current debt however in my first attempt in reaching this company, I encountered very rude customer service with Daniel Phillips and the other guy (can't recall the name). I should have never contacted them and being in such a good mood, trying to get a resolve on my account and they both were very rude, just cold hearted. I hope they get paid good for being so damn rude. I will not be paying a dime to this company 😒
0 - ⭐️Rating!!!

Source Receivables Management - Greensboro, North Carolina
Luke S.
5/5

Daniel was polite and clear. Pleasant experience. Was braced for it to be much worse.

I wish I could of gotten some sort of receipt in writing the moment of the call. But it came through promptly and there was no issues.

It's a collection agency. Most the people on here are complaining about their own problems. This is a real agency and they are going to work with you.

Will update this review when It comes off my report.

Source Receivables Management - Greensboro, North Carolina
Thien N.
1/5

It just pop up on my credit report from this company as well and the original creditor is T-mobile. I am currently active T-mobile customer without any issue with my automatic payment. This company is a fraud. I am currently dispute with 3 credit agencies now. However, this really cause many people disstress and we may find lawyer for class action now. Reply to this thread if you agree and we are looking toward that option.

Source Receivables Management - Greensboro, North Carolina
Malika M. M.
1/5

If I could give 0 I would. I received a letter from these people and immediately contacted T-Mobile directly bc my account is very much active with T-Mobile. I had my account checked that this was a fraudulent report bc my account is not closed not ever reported to any collection bureau. Ignore everything from these people and contact the original creditors always.

Source Receivables Management - Greensboro, North Carolina
Jennifer M.
1/5

I called to dispute a T-Mobile bill. I canceled order, returned equipment within a week, I should have been all set.
I spoke with an agent to dispute the bill. My name is Steve, she called me ma'am. I asked for a confirmation #, as I was told that I would get a call back was not sufficient. I asked to speak with a manager, and got someone named Ron Norton. He spoke so rapidly, I had to ask him his name 3 times, and I'm still not sure if I got it right. He confirmed no confirmation # was available. What is this, the 80's? I asked him to just send me an email to confirm that we spoke. His response: "If we did that for all our customers, we wouldn't get any work done!"
Cost of doing 'good' or at least 'acceptable' customer service.

Source Receivables Management - Greensboro, North Carolina
Emma K.
1/5

I keep getting mail for someone else at my house for years from this address in California. I have CONTINUOUSLY been writing "Not at this address" and sending the message back. This has been going on for years. The person that this is addressed to wasn't even the person living in this house before me. Can you please stop sending the mail to me or give an email I can send you directly what address to stop sending these?

Source Receivables Management - Greensboro, North Carolina
Kenedi W.
5/5

I just wanted to take the time to give a huge shoutout to Yahida, who was extremely helpful in getting my debt resolved. I had been dreading making this phone call for weeks, and based off of reviews I did not trust that i would be able to come to an agreement with this company. Yahida was friendly as soon as she answered the phone, and made sure that I knew her goal was to help people. I am not sure if there are many debt collectors such as herself, but I am really happy with the customer service. They sent me a letter less than a couple of hours after the call ended stating that the debt was paid as agreed; now just waiting for it to fall off my credit report!

Source Receivables Management - Greensboro, North Carolina
Holton M.
5/5

I have to give credit where it’s due; no pun intended 💀 Source Receivables handled an issue I was having in a 10 minute phone call. After seeing all of the bad reviews on google I was genuinely concerned, but they resolved my problem, quick and easily. Hope more people have the same experience I did!

Source Receivables Management - Greensboro, North Carolina
Whitney
1/5

I don't know why any company would use this company as a 3rd party collections agency. I do regret waiting this late to pay off my current debt however in my first attempt in reaching this company, I encountered very rude customer service with Daniel Phillips and the other guy (can't recall the name). I should have never contacted them and being in such a good mood, trying to get a resolve on my account and they both were very rude, just cold hearted. I hope they get paid good for being so damn rude. I will not be paying a dime to this company 😒
0 - ⭐️Rating!!!

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