Rocket IT - Suwanee, Georgia

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Rocket IT - Exceptional Computer Support and Services

Rocket IT is a leading provider of computer support and services, located at 3360 Martin Farm Rd Suite 300, Suwanee, GA 30024, and can be reached at 704412520 or through their website at rocketit.com. They specialize in areas such as computer networking service, computer security service, consulting, and data recovery services.

The company's commitment to exceptional customer service sets them apart from competitors. They offer a wheelchair accessible entrance and parking lot, making their services accessible to all. With an average review rating of 4.7 out of 5, based on 42 reviews on Google My Business, Rocket IT has garnered high praise from their clients.

One of the key factors contributing to their outstanding reputation is their team of knowledgeable and dedicated professionals, such as Michael and Patrick. Michael is known for his prompt response times and patience during the support process, while Patrick is praised for his professional demeanor, thoroughness, and going above and beyond to ensure issues are resolved.

Rocket IT's combination of expertise, personalized service, and commitment to accessibility makes them a top choice for anyone in need of computer support and services in the Suwanee, GA area.

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"summary": "Rocket IT is a leading provider of computer support and services with a strong commitment to customer satisfaction and accessibility.",

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👍 Reviews of Rocket IT

Angela P.

5/5

Rocket IT stands out as an exceptional company, consistently delivering top-notch services! Michael was so helpful. He was very quick to get back to me, and patient with the process as well.

Patricia R.

5/5

Patrick’s professional demeanor is on point, and I enjoy working with him. He is very knowledgeable and thorough. He does not stop at just getting you back to business; he does research and always goes the extra mile to make sure the issue is fixed. Also, his response time is excellent. I am glad Patrick is part of your team. You rock, Rocket IT.

Colleen J.

5/5

I have been very impressed with the entire Rocket IT team and how they handled the transition of our IT services from another provider. They were friendly, helpful, and made the transition as easy as possible for such a huge undertaking. They are also very quick to respond to requests for assistance and they have been able to resolve everything pretty quickly. I have worked with Elex, Wesley, Eric, Amberly, Emily, and Jonathan and I can tell you that they are all very helpful, attentive, and definitely know IT and are a huge help to me, my team, and our business. Making the switch to Rocket IT was one of the easiest, and best decisions we have made.

Julia H.

5/5

They have been awesome! They always respond quickly and get the issues fixed!

Mukhtar A.

5/5

Rocket IT offer services via to the point and efficient staff that is always punctual.

Allen S.

5/5

Our company uses Rocket IT to manage our IT assets and computers. For my past year of being with my current employer, I have had to had to utilize their services for various services including new program install, SQL compatibility issues, and other minor hiccups. Each time I have called, the representatives have been friendly, helpful, and knowledgeable. I was usually contacted within a few hours for assistance, and If an escalation was needed for a complex issue, I was contacted again within that day, or the next. I am extremely pleased with this company and the ease in which they help us to run the company.

Teddy M.

5/5

It's has been an absolute pleasure working with Rocket IT. I first used them back in 2015 and since then they have done amazing work for all of my clients. All of their engineers are very knowledgeable and they get the job done right the first time. I highly recommend Rocket IT for all your IT needs.

Georgia G.

5/5

I’m not a person to write reviews because if I’m not happy with the service I would cancel them .. on a brighter note Rocker has taken over where another Co has left off & I want o say my service guy his name Drequan Harris is absolutely amazing he do my lawn like he’s doing his own , he’s so professional, accurate . He always reach out to me & confirm what is going to be done to my lawn. When your OCD in every aspect of my life like I am !!!!!!Drequan put your worries at ease that the job will be done the way you like it.