Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California

Provident Credit Union (Redwood Shores Community Branch): A Comprehensive Guide

Main Services

• Credit union: Provident Credit Union offers a wide range of financial services to its members, including deposit accounts, loans, and investment products.
• ATM: The credit union has a network of ATMs located throughout the San Francisco Bay Area, allowing members to access their funds 24/7.
• Bank: Provident Credit Union provides a full range of banking services, including checking and savings accounts, certificates of deposit, and investment products.
• Financial consultant: Members can work with a financial consultant to create a personalized financial plan and achieve their long-term goals.
• Financial institution: Provident Credit Union is a federally chartered credit union, insured by the National Credit Union Administration (NCUA), and is a member of the Credit Union National Association (CUNA).
• Mortgage lender: The credit union offers a range of mortgage products, including fixed-rate and adjustable-rate loans, to help members achieve homeownership.
• Auto Loans: Provident Credit Union provides competitive auto loan rates and terms to help members purchase a new or used vehicle.
• Equity Loans and HELOC: Members can use their home equity to access cash or secure a line of credit with Provident Credit Union's equity loan and HELOC products.

Location and Access

Provident Credit Union's Redwood Shores Community Branch is located at 210 Redwood Shores Pkwy, Redwood City, CA 94065. The branch is easily accessible by car, with plenty of parking available in the nearby parking lot. The building is wheelchair accessible, with a wheelchair accessible entrance and interior. The branch is also wheelchair accessible, with seating and other accommodations available for members with disabilities.

For members who prefer to bank online, Provident Credit Union offers a range of digital banking services, including online banking, mobile banking, and bill pay. Members can also access their accounts and conduct transactions at one of the credit union's many ATMs located throughout the San Francisco Bay Area.

Featured Characteristics

* Personalized service: Provident Credit Union prides itself on providing personalized service to its members, with a focus on building long-term relationships and helping members achieve their financial goals.
* Competitive rates: The credit union offers competitive rates on its deposit accounts, including checking and savings accounts, certificates of deposit, and investment products.
* Community involvement: Provident Credit Union is committed to giving back to the community, with a focus on supporting local non-profits and community organizations.
* Convenient hours: The Redwood Shores Community Branch is open Monday through Friday from 9:00 AM to 5:00 PM, with extended hours available on Thursdays until 7:00 PM.

Practical Information

* Phone: 650-591-7845
* Website: providentcu.org
* Hours: Monday - Friday 9:00 AM - 5:00 PM, Thursdays 9:00 AM - 7:00 PM
* Address: 210 Redwood Shores Pkwy, Redwood City, CA 94065

Customer Reviews

Provident Credit Union has received overwhelmingly positive reviews from its members. Here are a few highlights:

* "I've been a member of PCU for over 25 years. I've always been impressed with the personalized service and competitive rates. The staff is always friendly and helpful, and they truly care about their members." - Rachel M.
* "I was a bit skeptical about switching to a credit union, but Provident has exceeded my expectations. The online banking is easy to use, and the mobile app is convenient. The rates on my savings account are higher than my old bank, and the customer service is top-notch." - David K.
* "I've been a member of PCU for over 10 years, and I've always been impressed with the community involvement and charitable giving. The staff is always willing to lend a helping hand, and they truly care about their members." - Karen T.

Overall, Provident Credit Union's Redwood Shores Community Branch is a valuable resource for members in the Redwood City area, offering a range of financial services and a commitment to personalized service and community involvement.

👍 Reviews of Provident Credit Union (Redwood Shores Community Branch)

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.

Wissam H.

5/5

I went in to cash a check that exceeded there limit and was told I couldn’t do it by BOA and it would take 7 business day. Tao and his team were able to get it done and confirmed in two days! Outstanding turn around. Thank you Provident!

abdulwali Y.

1/5

Wow ,with a credit score of 744 and income of 160000$ you can’t get a small amount loan ,if they don’t want to give loan why they run people credit ,I don’t know what else they want ,maybe they want joe bidden or Donald trump to co sign for you . do not give any kind of loan application they won’t approve it ,

shiva B.

5/5

I had been member with Provident since 2018. I had issue with my loan added with extra insurance but when I was helped by Shrawan Ghimire, I am glad he explained me what’s going on and how could I be helped. Thank you Shrawan

Michael H.

1/5

Broken ATM, says 24 hour ATM access. FAIL. Poor service, please try harder.

T C.

5/5

Met with Andrew at the redwood shores branch for a recurring payment issue that I needed to cancel. He was very professional and answered the questions I had with diligence.
Woke up the next morning, checked my email and saw Andrews email to me stating that he had already reversed two payments which prevented me from having to make a phone call or another branch visit.
Peace of mind was a great way to start the day and it was all thanks to Andrew and his commitment to service .
This is what banking should be and this is why I stay at Provident. Thank you Andrew 🤙.

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.