Precision Camera & Video - Shenandoah, Texas

Address: 17937 I-45 #105, Shenandoah, TX 77385.
Phone: 8322143381.
Website: precisioncamerahou.com
Specialties: Camera store.
Other points of interest: Delivery, In-store pickup, Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Repair services, Service guarantee, LGBTQ+ friendly, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 173 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Precision Camera & Video

Precision Camera & Video 17937 I-45 #105, Shenandoah, TX 77385

☎️8322143381

⏰ Open Hours of Precision Camera & Video

Monday: 10 AM–7 PM
Tuesday: 10 AM–7 PM
Wednesday: 10 AM–7 PM
Thursday: 10 AM–7 PM
Friday: 10 AM–7 PM
Saturday: 10 AM–6 PM
Sunday: 12–5 PM

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Precision Camera & Video

Located at 17937 I-45 #105, Shenandoah, TX 77385, Precision Camera & Video is a reputable camera store that offers an extensive range of products and services.

Specialties: Camera store

Other points of interest: Delivery, In-store pickup, Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Repair services, Service guarantee, LGBTQ+ friendly, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.

Opinions: This company has 173 reviews on Google My Business with an average opinion: 4.5/5.

One satisfied customer mentioned, 'I was hesitant to visit Precision Camera due to some negative reviews, but my experience was excellent. There was a mix-up with my online order, and Ron went above and beyond to resolve it. He quickly found a replacement and made sure I was taken care of. The entire staff was friendly and helpful. I’m glad I gave them a chance and will definitely return.'

Precision Camera & Video is known for its knowledgeable and friendly staff, who are always ready to assist customers in finding the perfect camera or video equipment. The store offers a wide variety of brands and products, from entry-level cameras to professional-grade equipment. They also provide onsite services, including repairs and upgrades, to ensure that customers get the most out of their investments.

The store's commitment to customer satisfaction is evident in their service guarantee, which ensures that customers are happy with their purchases. In addition, the store is wheelchair accessible, with both an accessible entrance and parking lot, making it easy for everyone to visit and browse.

With its excellent products, knowledgeable staff, and commitment to customer satisfaction, Precision Camera & Video is a top choice for anyone in need of camera or video equipment.

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👍 Reviews of Precision Camera & Video

Precision Camera & Video - Shenandoah, Texas

Charley S.

5/5

I was hesitant to visit Precision Camera due to some negative reviews, but my experience was excellent. There was a mix-up with my online order, and Ron went above and beyond to resolve it. He quickly found a replacement and made sure I was taken care of. The entire staff was friendly and helpful. I’m glad I gave them a chance and will definitely return.

Max W.

5/5

Sean, jon, and the staff are more than helpful. They saved me when I needed some last minute gear for a time sensitive shoot. They have a huge assortment of equipment for camera, video, lighting, and audio. highly recommend stopping to visit even if you do not have anything on your wish list yet. 11/10.

Josue S.

5/5

Michael taught an excellent intro to digital photography class touched on a lot of points. We feel more comfortable with the settings on the camera. Now I having a basic understanding of the controls, modes and settings.

Matt H.

5/5

Sean was great! Love my new camera. Support specialty vendors before they are gone. Target and best buy can’t help you!!!

Mauricio R.

5/5

We had an outstanding experience at Precision Camera in The Woodlands. The staff went above and beyond by allowing us to test out their selection of medium-format cameras, which was an incredible opportunity. Not only did they let us spend time getting hands-on with the equipment, but they also provided an SD card so we could take the files home and review the results.

Their level of service and attention to detail set them apart, and I highly recommend this store to anyone looking for professional gear and expert advice. I'll be coming back!

Theresa D.

5/5

Beginner photo class by Michael shows the basics on your camera to help you get started in your photography journey. Can't wait to go shoot

Matt G.

5/5

Great shop! Staff is very helpful and they have a lot of inventory.

Jeromy B.

1/5

I’ve given this store three tries. All three times the gear I purchased and tried to purchase was faulty (Sony Fx3x, 7inch monitor, and just today, a small tripod that didn’t have the arm). The people on the store were intentionally unhelpful. I tried to speak to a manager, and while trying to get their name and email (they weren’t in the store), an employee CALLED THE POLICE! This wasn’t a heated situation. This was me asking if they had a missing tripod arm on a new tripod I was trying to purchase. I was frustrated and expressed my frustration over past faulty gear sold.

The assistant manager John was really bad, he seemed to revel in not helping me.

Don’t shop here. It’s fishy and poorly run. And if you have an issue you want escalated to a manager, they will call the cops. Which is crazy.

Edit for an update: In an attempt to repoorte my experience with the Houston Manager, the Austin General Manager, and eventually, the Owner, I received one contentious email, was hung up on several times as soon as I was put on hold to retrieve the Austin manager (which admittedly might be their phone system), and then a curt and clear convo from the Owner.

I eventually received a call from the CEO, and he explained that in order to not be liable, he would not be explaining anything to me or offering and apology for my experience, that the employees were in instructed to hang up on me, and that Precision Camera employees were not to sell me anything in the future.

I respect and understand that this makes me sound like I went into the store and caused a huge scene. They have definitely responded to me as though I did. I admit that I was confused why the one employee would sell me a separate arm, then the assistant manager wouldn't, and then while I was waiting from an email response from the Houston manager, the police showed. It was a confusing escalation. I was frustrated. I'm sure I could have been more polite, but now that I've experienced the entire chain of command, it seems the culture there is in line with the treatment I received.

Shop elsewhere. I will. I mean, I have to now... not that I had planned to come back, but you should go elsewhere for whatever your needs are.