Packaging Corporation of America - Liverpool, New York

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 4510 Steelway Blvd S, Liverpool, NY 13090.
Phone: 54614300.
Website: packagingcorp.com
Specialties: Packaging company, Manufacturer.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Appointment required.
Opinions: This company has 57 reviews on Google My Business.
Average opinion: 2.4/5.

📌 Location of Packaging Corporation of America

Packaging Corporation of America 4510 Steelway Blvd S, Liverpool, NY 13090

☎️54614300

⏰ Open Hours of Packaging Corporation of America

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Closed
Sunday: Closed

Introduction to Packaging Corporation of America

Packaging Corporation of America (PCA) is a leading manufacturer of corrugated and solid fiberboard boxes. Established in 2009, the company has grown to become a major player in the packaging industry.

Located at 4510 Steelway Blvd S, Liverpool, NY 13090, PCA is easily accessible from major highways. The facility is open Monday through Friday, 8 AM to 5 PM, and is wheelchair accessible with designated parking spots nearby. Appointments are recommended and can be made by calling the main office at 54614300 or through their website at packagingcorp.com.

PCA specializes in custom packaging solutions for a wide range of industries, including food and beverage, e-commerce, and industrial products. They are known for their high-quality products and commitment to sustainability, using recycled materials whenever possible and implementing eco-friendly manufacturing processes.

Customer Reviews and Feedback

While PCA has received mixed reviews, many customers appreciate the quality of the packaging and the company's ability to meet tight deadlines. However, some reviewers have noted issues with communication and scheduling, particularly for after-hours deliveries.

The facility has received an average rating of 2.4 out of 5 stars on Google My Business, based on 57 reviews. Some customers have praised the helpful staff and efficient production processes, while others have expressed frustration with long wait times and unclear expectations for deliveries.

Key Takeaways

PCA is a leading manufacturer of corrugated and solid fiberboard boxes
Located in Liverpool, NY, with a wheelchair accessible facility and designated parking
Specializes in custom packaging solutions for various industries
Committed to sustainability through the use of recycled materials and eco-friendly processes
Has received mixed reviews, with an average rating of 2.4/5 on Google My Business

👍 Reviews of Packaging Corporation of America

Packaging Corporation of America - Liverpool, New York

Paul H.

4/5

This facility is NOT 24hrs. They do close for the weekends. Sunday night the yard drivers start their shift. If you are delivering roll stock its by apointment and you use door 11. They allow overnight parking only if you are delivering or picking up, once your business is done you are expected to leave. Time for loading and unloading will vary, be patient it is what it is. By now you should know to expect these issues as a dry van driver.

Space T.

4/5

Delivering: Turn in by the entrance that says "Attention Drivers"... Not "Office". Back into an empty spot if available. Area is pretty busy with yard trucks and other deliveries.
Receiving office is on the right past the covered docks.
Report in, state appt. time and be assigned a dock. If assigned 10 or 11 at the end, maneuvering space will be tight, but very doable. Slide tandems back and really smack the door to slide their locking mechanism down. Chock wheel and disconnect trailer line.
Actual loading time is fairly quick. I was in and out in about an hour.

Daniel D.

1/5

Drivers beware. These people will waste your entire day if you are delivering roll stock. I arrived before 9 am and got in line. Over 7 hours and still waiting. They take over an hour to get 7 rolls off each truck. Absolutely no respect for driver's time.

Matt K.

1/5

What a terrible experience at this facility
Arrived 1/21 at 12pm
unloaded 1/22 at 2am
Absolutely ridiculous how this team operates and ill tell you, i wont be coming back!

I wonder how long a company will operated when truck drivers start refusing to deliver here !
Does management this this is ok? changes MUST be done !

Daniel B.

4/5

Everyone here seems kind of in a rush, but they are friendly and give you good instructions on what to do.

As far as getting here your best route from I81N is to just go to I90W get off on exit 38 which is the Oswego rd exit turn left off ramp, go down to the Liverpool bypass road turn right, (the Amazon building will be on your right side of the road) at the next light turn left on to Morgan rd, after you pass the Amazon building it will be your turn right onto Steelway Blvd south, it will be your first building on your right turn into the 2nd driveway and the shipping office will be on the right , right before you get to the docks.

stephen B.

1/5

Checked in 06:45 for 08am appointment still waiting to get unloaded people here are slow and don't care about drivers office personnel that is it's currently 14:17

Bern B.

1/5

Wrong load, sent me to the wrong warehouse to get it. I lost 8 hours. I did a complete reset because of them. They sent me to another warehouse and they bought back my truck load over, and I was 3 minutes driving from the original place. No joke. They took 8h to bring the right stuff over and put out the BOL. That's not nice at all.

Grady A.

1/5

01/04/2023
Checked in here at 6:30 a.m. that got 11 docks here. I'm the only truck here on the property but all they've been doing all day is putting in empty trailers taking loaded ones out the docks all day long while I still sit here this place is terrible. I advise you not to take the load come in here or you will be waiting it is now 2:30.pmThey finally going to put me in the dock been sitting in the dock for 45 minutes now. They still haven't touched me I've now been sitting here 7 hours and 45 minutes