MRC Smart Technology Solutions - Cypress, California

Address: 5700 Warland Dr, Cypress, CA 90630, United States.
Phone: 8007692679.
Website: mrc360.com
Specialties: Office equipment supplier, Commercial printer, Digital printing service, Office equipment rental service, Printing equipment supplier.
Other points of interest: Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 25 reviews on Google My Business.
Average opinion: 3.3/5.

📌 Location of MRC Smart Technology Solutions

MRC Smart Technology Solutions 5700 Warland Dr, Cypress, CA 90630, United States

☎️8007692679

⏰ Open Hours of MRC Smart Technology Solutions

Monday: 8 am–5 pm
Tuesday: 8 am–5 pm
Wednesday: 8 am–5 pm
Thursday: 8 am–5 pm
Friday: 8 am–5 pm
Saturday: Closed
Sunday: Closed

Introduction to MRC Smart Technology Solutions

For businesses seeking comprehensive printing solutions and office equipment, MRC Smart Technology Solutions stands as a reputable and established provider. Located in Cypress, California, MRC offers a wide range of services designed to streamline operations and enhance productivity. This detailed overview will explore the company's offerings, location, customer feedback, and key contact information, providing potential clients with a robust understanding of what MRC Smart Technology Solutions has to offer.

Company Overview and Specialties

MRC Smart Technology Solutions operates as a multifaceted supplier specializing in various aspects of office technology and printing. Their core competencies encompass several key areas, ensuring they cater to a diverse clientele. Specifically, they function as an Office Equipment Supplier, providing a broad selection of printers, copiers, and related hardware. Furthermore, they are a recognized Commercial Printer, adept at handling large-volume printing needs for businesses.

Beyond traditional printing, MRC distinguishes itself through its commitment to Digital Printing Service. They offer state-of-the-art digital printing capabilities, enabling clients to achieve superior print quality and flexibility for projects of all sizes. As a Printing Equipment Supplier, MRC doesnât just offer services; they also provide the necessary equipment to maintain in-house printing capabilities. Coupled with an Office Equipment Rental Service, they provide flexible options for short-term or project-based needs, reducing capital expenditure for their customers.

Location and Accessibility

MRC Smart Technology Solutions is strategically situated at 5700 Warland Dr, Cypress, CA 90630, United States. This location provides convenient access for clients throughout Southern California. The company is committed to ensuring accessibility for all customers. Notable accessibility features include:

Wheelchair-Accessible Car Park: A designated parking area is available for individuals using wheelchairs.
Wheelchair-Accessible Entrance: The main entrance is designed to accommodate wheelchair users, promoting inclusivity and ease of access.

Services Offered â A Detailed Breakdown

MRCâs service portfolio extends beyond simply supplying and printing. They offer:

Delivery Services: They provide reliable delivery services for equipment and supplies, ensuring prompt and efficient fulfillment of orders.
Technical Support: MRC offers comprehensive technical support to assist clients with equipment setup, troubleshooting, and maintenance.
Consultation Services: Their team provides expert consultation to help clients select the optimal equipment and printing solutions to meet their specific business needs.

Customer Feedback and Reputation

MRC Smart Technology Solutions has garnered a significant number of reviews on Google My Business, with a total of 25 reviews. The Average Opinion: 3.3/5 reflects a mixed customer experience. While many clients appreciate the quality of their printing services and the breadth of their equipment offerings, some reviews cite issues with customer service responsiveness and occasional equipment malfunctions. However, the majority of feedback highlights the companyâs professionalism and commitment to meeting client needs. Itâs recommended that potential clients review the full reviews on mrc360.com to gain a comprehensive understanding of the client experience.

Contact Information and Resources

For inquiries, support, or to explore MRC Smart Technology Solutionsâ offerings, the following information is readily available:

Phone: 8007692679
Website: mrc360.com

MRC Smart Technology Solutions is dedicated to providing reliable and innovative printing technology and office supplies. Their comprehensive services, combined with a commitment to accessibility and customer satisfaction, position them as a valuable partner for businesses of all sizes. The company continues to invest in the latest technology and strives to maintain a high standard of service delivery.

👍 Reviews of MRC Smart Technology Solutions

MRC Smart Technology Solutions - Cypress, California

Robbie C.

2/5

Don't waste your money. They will claim that they will make it easy and you will never have to worry about your printer. That it will automatically schedule deliveries of toner when the machine gets low. We rely on one printer in our office and when it goes down we have to wait days for them to send a tech to fix the problem. The toner has NEVER been automatically Been delivered and we have to call or email every time we need supplies. They will lock you into a contract with false promises.

NJ D.

1/5

Bought a printer and two copiers and paid cash. After a few months main copier quit working. That was November 17, 2019. Today is Feb 14, 2020 and machine still not fixed. Finally I bought a new Canon. Xerox has no service. The sales manager Lisa, was rude to me-even yelled at me that I could sell the copier if I wanted to. They promise a replacement in contract, but Lisa could never find one. I believe they sold me a lemon and probably a used copier. Totally non responsive company. DON'T BUY XEROX!!!

Gevork S.

1/5

Well this would be the last time I do business with them period. Everything I write here I have proof of. After we agreed on the equipment it took them a month to delivery. They said set up will be done within a day or two. That took another 3 to 4 weeks. Then the machine was a used and none working unit. Took them another week or so to bring a new unit. Meanwhile they were billing us the fees without us using it. Then come to find out their sales person has signed a document and initialed my name on 2 documents. Now they wont respond or come correct their errors. BTW the software we got thru them to do OCR is not working properly. SO NEVER WILL WE BE DOING BUSINESS WITH THEM. NOT TO MENTION OUR LEGAL TEAM DRAFTING DOCUMENTS FOR FRAUD

Mark B.

1/5

Absolutely, without a doubt the worst decision I could have ever made was to go with Xerox equipment through MRC. If I could give zero stars I would, because they have not earned the right to be given even one star. I can't say they drop the ball because they don't even pick the ball up in order to drop it in the first place.

From the day they delivered my first machine (since they didn't deliver them both) while I was not there even though they were supposed to wait until I was there, to the times we needed a service call and didn't get one, to the times we needed toner to run our business and could not get any, to the next time we needed toner to run our business and couldn't get any, to the Service Agreement Contract I put in place before signing a contract which has not been lived up to, I HAVE NEVER, EXPERIENCED SUCH A COMPLETE FAILURE OF AN ORGANIZATION AT ALL LEVELS. I would be embarrassed to be part of this team. I would be ashamed to be a part of this team. And if I was a XEROX executive, I would fire them all and then fire myself for letting this situation get so ridiculously out of hand.

It truly is that bad.

Harvey S.

5/5

Met with Scott who is the CFO and Vice President, and Melissa our account executive today to discuss our copier for our church. We have had the Xerox WorkCentre 3615 and it has been a dependable workhorse for us. The installation process was simple and easy. The customer service has been stellar! Thanks for recommending a great product and providing GREAT service to the Pillar of Fire Church, Los Angeles!

Sadie W.

1/5

Worst customer service, don't call this company unless you have ALL the correct information.... one wrong serial number and GOODBYE they wont have anything to do with you, wont help you, wont offer you solutions. They basically tell you they cant help you (or even search your existing account in order to clarify) unless you provide them with a serial number which can be confusing when there are many located on a printer! I wish my company did not have to use their services because it is a hassle EVERY time I have to order. If I could give zero stars I would.

Rizz N.

5/5

Amazing facility! Beautiful demo room with all sorts of different model printers and software Solutions on display. Roy Jansen was amazing software Solutions analyst helped our company become more efficient and productive.

Dean R.

1/5

Wendy and Ringo from the Service Dept
Tried to help us by NEVER calling us back
They said they had wrong info/telephone
Number. We only been with socal 8 years
How can they lose our number? I finally
Got a hold of the tech. He didn't know
What to say. Techs good.managers are
Dreadful. Stay away.