Lotus Clinical Research, LLC - Pasadena, California

Diane T Matranga

The care was excellent. The staff was amazing. Thank you for all you did for me. I am in the road to recovery.

Kellan Alexandra

I'm being discharged today from lotus and I had a great experience . Everything with the surgery went very smooth . I participated in the breast augmentation study. Dr. Rughe was my surgeon and he did a wonderful job. All the nurses here are great and did a great job of taking car of me. I just want to specifically thank Christina and Noel , even though I can tell I annoyed them at times they were still very cool. Yes the screening does take a while but that's because they are usually caring for patients at the same time. I didn't know that coming in so I got kind of frustrated. But if you are a patient person its worth it. Thank you lotus and I can't wait to come back and see the staff for my follow ups.

Austin Santiago

This review has me torn and here’s why. As far as my in house clinical experience the clinical staff and the professionalism is top notch. You do not feel nervous at all and all your questions will get answered.

Now here’s my one piece of criticism. I have participated in many clinical trials all going smoothly, however when it came time for my payment for my participation at this location it took TWO MONTHS to for me to get paid. That is absolutely ridiculous. Between emails and a dozen phone calls nobody could seem to mail ONE debit card to my address. I’m sorry, I honestly do not understand how difficult this one task is.

Overall: clinical staff was excellent, admin staff is very nice and professional yet clearly lacking in some areas as evident by my lack of compensation.

Tiffany Sorocco

I'm here now recovering from the mini tummy tuck study. I had been calling for a few months and got called back to participate. I came in for screening on Friday and was scheduled for surgery the following Wednesday!! Dr Baker was my surgeon she is super nice and did a great job. Very special thanks to my nurse Evelyn she has been so great looking after me and all the staff is very nice. If your looking into doing a study my tips are keep calling be persistant and if u get called for screening start making arrangements for work/child care etc. It is a very quick process. This place is awesome thanks Lotus!!!

Melissa Cortes

5 ☆☆☆☆☆ All the way!
I just completed a mini tummy tuck trial. The staff is 100% amazing! They are doing a study but truly do care about you as well! I loved ever single person I spoke with. My night nurse rocked! Thank you all who put up with me constantly calling you guys to help me, and no one ever complained they said call me more! Your the best and I would love to do another trial. Call me if a breast lift trial happens!
-A thankful Patient

Ashley Renee

It was a completely wonderful experience. I would recommend for anyone to try a service out with them. They offer many kinds of services, from tummy tucks, to bunion surgery, to even breast augmentation! I received a full tummy tuck in December 2018. I just ended my last follow up visit with them this week, January 9,2019. My surgeon was amazing, Dr. Ruhge. The nurses, staff, doctors all make you feel very cared for, and sincerely care about your comfort. When I came out of surgery, I did not take to the anesthesia well, so I really because very nauseated and committed a lot. They were on top of giving me medications as much as I needed to stop my vomiting and take away even the nausea. Normally for tummy tuck surgeries, you are released right after recovery, that same day. Because this clinic is researching the pain and discomfort levels, you stay in the hospital 4 days after. It’s great! They are right there for you if you need anything. They really made me feel safe and cared for. My nurse majority of the time was Evelyn. I love her! She is so cool and down to earth and top it off absolutely gorgeous! Male nurse, Masis, is such a sweetie pie! He is so caring, considerate, respectful and always keeps in mind your dignity. All the nurses at Lotus have the utmost standards of patient dignity, which means so much when you are a patient. My Dr. Ruhge was helpful with all questions and concerns. I am so happy with the tummy tuck he did for me. And after all this I even got paid!!! No way!!! You even get paid to have a cosmetic surgery that would other wise be insanely expensive!! I could go on about Lotus................. you are in good hands with Lotus Clinical Research and all their staff.

Nura Robinson

I came here back in September 2016 for the bunion study. Had the bunion on my left foot removed. I have to say the doctor as well as all staff members were not only good at their jobs, but exceptionally nice and made me feel comfortable. I really appreciate everyone that helped me get through those 4 days of stay.

Jordan Zilberberg

Unfortunately we didn’t not have the opportunity to experience anything resembling a good experience. Within minutes of talking to a Dr Chris. It was determined that my wife was ineligible due to her not completely understanding medical terminology. When she asked for assistance in reading medical terms, they denied her eligibility to participate. Be prepared to be discriminated if you don’t speak or understand English medical terms perfectly.