IntegriCom, Inc - IT Support & Managed IT Services - Suwanee, Georgia

Introducing IntegriCom, Inc - IT Support & Managed IT Services

IntegriCom, Inc is a leading provider of IT support and managed IT services, located at 1148 Satellite Blvd NW STE 201, Suwanee, GA 30024. With a phone number of 678-507-0700 and a website at integricom.net, this company has been providing exceptional services to their clients for years.

Specialties and Services Offered

IntegriCom specializes in a variety of computer and telecommunications services, including:

• Computer support and services
• Computer consultant
• Computer networking service
• Computer security service
• Computer service
• Telecommunications service provider

Additional Services and Points of Interest

In addition to their core specialties, IntegriCom also offers onsite services, online appointments, and has wheelchair accessible entrance and parking lot, making their services more accessible to those in need.

Customer Reviews and Ratings

With a strong reputation and 49 reviews on Google My Business, IntegriCom has earned a 4.9/5 average opinion rating. One satisfied customer noted, "I've been working with IntegriCom for a while now and they are fantastic. Very trustworthy and high integrity Highly recommend"

Final Recommendation

For anyone in need of reliable and professional IT support and managed IT services, IntegriCom, Inc is an excellent choice. With their wide range of specialties, convenient location, and excellent customer reviews, you can trust that they will provide top-notch service to meet your needs.

We highly recommend visiting their website at integricom.net to learn more about their services and to schedule an appointment. Contact them today and experience the difference that IntegriCom can make for your business

👍 Reviews of IntegriCom, Inc - IT Support & Managed IT Services

Amy S.

5/5

I've been working with Integricom for while now and they are fantastic. Very trustworthy and high integrity! Highly recommend!

Wes L.

1/5

I was referred to Integricom by a business associate. I checked out reviews and saw they were excellent. I made an appointment with Joel, the owner, and he came out to my 3 story home/office to give me a quote to install a network that included 5 interior and 2 outdoor access points, a switch, a new modem and router. They also gave me a quote to run cat6 to each AP, which I chose to have an electrician do for about 1/3 the price. I accepted Integicom’s quote of around $6000 for equipment and set up. They ordered the equipment and “programmed” it at their office and had me pick up and mount the APs prior to them coming and setting it all up at my house. They came a few days later and spent a few hours configuring and he left saying it was all good. Next day the internet was not stable and we had speeds peaking in the 30-50mbps. We have 1gig through our isp. We went out of town for a week and couldn’t access our ring cameras. I called and they made some adjustments and it worked again. When we came home, same thing again. Super slow speeds to the point we couldn’t stream Netflix. Multiple calls talking to the guy that installed it and it would work, then it wouldn’t. A few more weeks of problems went by and I got a bill for over $1000 for the hourly service tickets that had accumulated and it still wasn’t stable. I called and the receptionist that answered the phone said she would talk to the owners when they got back in town from vacation and see what they would do about that bill. A few more weeks of up and down internet and they figured out from Plasma Cloud there was an issue with their APs and they needed to be updated. By this time I got a second bill for almost $1200 more, again for service tickets. I called and spoke to the owner’s wife, who “did me a favor” and knocked the bill down to half. She explained that it wasn’t their fault there was an issue with the AP’s that they provided. Shouldn’t it at least work correctly at some point before I start getting charged? After threatening me with collections, I told them I would pay the 50% and that that would be the last interaction we would have. I asked for all the logins and passwords, to which they said there were none. I have no way of manipulating the equipment that they sold me. Now here I am a year later, after limping through last year, and the modem and switch they provided quit working and I had another company come to try to fix it. They explained to me Integricom’s placement of the AP’s is completely wrong. They were apologizing to me for what they were seeing. The APs are by Plasma cloud, the Arris modem is a Walmart modem and the Cisco 8 port POE switch didn’t have even close to enough power to run POE to 7 AP’s. The new company did a survey of my property inside and outside to determine placement of APs. Integracom just walked around and pointed and said, “put one here and here.” Integricom even placed one on an entertainment center pointing up at another AP that was on the ceiling, which I now understand is completely stupid. Now I have a knowledgeable company that installed new quality equipment that can be managed remotely running in my house, which is all I asked for in the first place. I now get speeds throughout my house between 600-800mbps. Beware of a company that has Integrity as part of their name. If they have to put it as part of their name, I would be cautious.

Jonathan H.

5/5

Helpful, knowledgeable, and friendly staff who truly care about the company I work for, and the people in it!
Isabella is relentless in helping us catch Phish and block unwanted emails! Thank you Integricom and Isabella for all that you do!

Trish L.

5/5

I love working with everyone at IntegriCom. They are all so pleasant and knowledgeable. I'm so glad my company chose them for our IT services.

Jessica C.

5/5

Everyone who has helped is incredibly knowledgeable, patient, and professional. I would highly recommend them.

Allen A.

5/5

The staff at Integricom handled a very complex migration project for us. The project was completed on time and exceeded our expectations. Great team of techs! Couldn't ask for better!

Ann R.

5/5

Our company, Richardson Housing Group has been using IntegriCom, Inc. as our IT advisor for several years. They are very knowledgeable, professional and responsive with all of our needs. Our company recently relocated our office and with their help the move was seamless. IntegriCom was there every step of the way to ensure that we did not lose any time off line. I highly recommend them for your IT needs.

Julie S.

5/5

Demonstrated on a daily basis, the IntegriCom team demonstrates the technical expertise, acumen and the highest quality of customer service. The team is consistently dependable and proactive in both process and implementation. The quality of our systems is crucial for privacy and security of our data. IntegriCom works with us to ensure this happens every day.