GCM Computers - Fayetteville, Arkansas

James Hilbrand

We happily recommend GCM! We have avoided having to call such a service for many years but were in a situation where we had depleted our expertise. Saying that we were initially a bit surprised by the per hour rate but after calling around, soon found out it was right there with competitors. With that said, we would gladly come back if any future issues arise. From Teri taking our call to just a day or two later the service technician going above and beyond, pinpointing our fairly challenging issue that we believe was due to his knowledge, expirence and willingness to stay with us until the issue was resolved! Thank you GCM team and family. We gladly recommend them for your tech needs.

Peggy LaMendola

Been working with GCM for over 30 years, and they have always been professionally and kindly helpful with the different issues I have brought to them. I have recommended them in the past, and will always continue to do so.

Olivia Thompson

This place has helped me tremendously with all my laptop needs. The staff is super friendly and easy to talk to and explains to me what's happening and the steps they will take to fix my device. Highly recommend if you need any assistance with tech issues.

Linda Marquess

I want to thank Sam for working on my computers and my iPad. He has been so helpful and nice person to work with. Every question I had he was Knowledgeable and knew what to do and how to fix it. He answered my phone. Every time I called and helped me with each of the problems I had.

Susan Parlier

I have used GCM computing over the past 3 decades, and have always been satisfied with their services. But I have to say, with this most recent service, Nate knocked the ball out of the park.

I brought in my 8-year-old Dell XPS computer almost too late. Its performance had slowed considerably over the past couple of years, but in the past 3 months, it was more than slow. It froze, and finally, gave the black screen for a time before it would boot up. I honestly didn't think that anyone would be able to help me out with it, that I'd waited too long, but because I had faith in GCM, I took it into them anyway.

Nate explained that the hard drive was dying. They offered me to purchase a refurbished Dell OptiPlex 7060 with the data on my current hard drive "cloned" to it. He said that when I turned on the new machine, I would see everything exactly as it was on my dying machine...but that the new one would be capable of updating to Windows 11, while the XPS wasn't. I was unfamiliar with this technology, but trusted him to do it for me. I really didn't want to be bothered with researching a new computer and transferring my data onto it at this time, with other things I have going on in my life.

It turned out that the hard drive was on its death bed. It wasn't an easy recovery, and it took a week or so, but Nate was able to repair enough to clone over my hard drive's data onto the new-to-me computer. Wonder of wonders! It is *exactly* like my old machine. The only thing I had to do was load up a picture for my home screen and re-arrange the icons. But everything else is just as my old PC appeared. It was such a relief to be able to pick up where I'd left off, but better! The OptiPlex is much faster than my XPS, and programs open almost instantly. It's quiet, while the XPS was a bit noisy. I was amazed to learn that I would not even have to transfer my ESET and Malwarebytes licenses; they are intact with this cloning, and as best I can tell, operating as they should be. And there's a bonus. My old Altec-Lansing speaker system with subwoofer never worked correctly, if at all, when I had the XPS. Now? It's working perfectly, and now I can enjoy my music while working in a way that I haven't been able to do for the past 8 years!

I'm very grateful to Nate for taking the time and having the patience to do this for me. The cost was fair, and well worth it. I highly recommend GCM computing for your computing needs. They are my go-to for support and service. Long live Nate, and GCM computing, because when I have need of services for my computers, I wouldn't want to go anywhere else. I can trust them with my data and my equipment, and in today's world, that's saying something.

Susan Campbell

We’ve been using GCM at our busy veterinary clinic for over two years now, and last night Sam saved us by responding to my plea for help at 9 pm when I realized our system was down. He talked me through fixing the issue and I really appreciate his willingness to help and his calm and cheerful demeanor while doing so late on a Friday night! Saturdays are one of our busiest days and we would have been in a bad way without our computers. Many thanks Sam!

Gwynne Gertz

My printer stopped working after a power outage and Sam contacted me as soon as I called. He was able to get the printer up and running and was courteous and kind. And most importantly - he didn't make me feel like an idiot while he was working on things. Service was excellent!

Pete Leer

GCM Computers provides excellent advice and support for all of your computer needs. Sam L. has helped me with numerous requests regarding home computer updates, software issues, and printer challenges. Sam is extremely knowledgeable, efficient, and helpful and can offer both in-home and remote support. He has helped me set up laptops, monitors, and printers for two home offices and is always available to answer questions. In short, I believe that Sam is a great asset and representative for GCM Computers!