GCI Store | Ketchikan - Ketchikan, Alaska

GCI Store in Ketchikan is a well-known telecommunications service provider that offers a range of services to both businesses and individuals. The store is located at Address: 2417 Tongass Ave # 104, Ketchikan, AK 99901. You can quickly reach them by phone at Phone: 9072252191. Their website, Website: gci.com, provides detailed information about their services, coverage, and promotions.

As a full-service cable company and internet service provider, GCI Store specializes in Business to business service, Cell phone store, Internet service provider, and Telephone company services. With a strong focus on customer service and cutting-edge technology, GCI Store aims to deliver seamless and efficient communication solutions for its clients.

Among the many benefits of choosing GCI Store, you will find that they offer Wheelchair accessible entrance and Wheelchair accessible parking lot for customers with mobility challenges. They accept various payment methods, including Debit cards, NFC mobile payments, and Credit cards. With an impressive 17 reviews on Google My Business, GCI Store has an average rating of 3.2/5.

Visiting GCI Store in Ketchikan can be an informative and beneficial experience for those seeking reliable communication services. Here are some key points to consider when exploring what GCI Store has to offer:

1. Services: Inquire about the various services available, such as business internet, residential internet, cable TV, and phone services. Determine which options best suit your needs and budget.
2. Coverage: Ask about the network coverage in your area and any potential limitations. This is crucial for ensuring a strong and stable connection.
3. Promotions and Discounts: Inquire about any ongoing promotions or discounts that can help lower the cost of services.
4. Equipment and Installation: Understand the equipment requirements and installation process. Determine whether professional installation is necessary or if you can set up the equipment yourself.
5. Customer Support: Learn about the customer support options available, such as phone, email, or live chat. A strong customer support team can make all the difference in addressing any issues that may arise.

Reviews of GCI Store | Ketchikan

Ashley Straight

2/5

I’ve been in and out of GCI for 12+ years. The only time I ever have a problem with customer service is when the older lady with the white and grey hair is helping me. Every since I’ve been going to this store since I was a teen. She’s always had a bad attitude and been rude. UNLESS you are buying a phone or something she makes commission on. Then she’s “nice.” Otherwise she makes it awful to go to her for help.

Kelly Klees

5/5

Really great customer service. They helped me out of a jam when I dropped my phone off a dock. I've had internet with them for years and have never had an issue.

Victor Chen

3/5

The staff was helpful and friendly but this store had possibly the longest and most painful process for setting up new service I've ever experienced. It's not 100% their fault but every person must have taken up to an hour, and there were 12+ people in the store on a waitlist waiting to be helped. There's gotta be a way to speed things up in this store. I literally spent less time at the DMV than I did at this store. I was expecting to spend half a hour at this store to set up service and it ended up eating my entire morning.

Luis Oliveras

1/5

Worst company ever you better off using your cell phone data . Nice employees but extremely bad service and they stole a months charge. Service never worked charged me 3 months and only credit 2 . There you go . Enjoy your 80 dollars . Karma will get you back .

Matthew Abruzzini

1/5

I pay almost $200 a month and when I get home from work I would like my internet to work but

Cody Behr

1/5

GCI is a disgrace to Alaska. No cell phone service in prince of wales island!! Too expensive!!! Horrible reception!!

Tim White

5/5

Been with them over20 years never a problem. Good service nice people

Daxgyadim Amim Timlaanit

5/5

Great experience, I was greeted right away and customer service was excellent