ElbertonNET - Elberton, Georgia

Address: 230 N McIntosh St, Elberton, GA 30635.
Phone: 062133278.
Website: elberton.net
Specialties: Internet service provider.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 48 reviews on Google My Business.
Average opinion: 2.8/5.

📌 Location of ElbertonNET

ElbertonNET 230 N McIntosh St, Elberton, GA 30635

☎️062133278

⏰ Open Hours of ElbertonNET

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: 8 AM–4 PM
Sunday: Closed

ElbertonNET: A Comprehensive Overview

For individuals and businesses in Elberton, Georgia, seeking reliable internet service, ElbertonNET presents itself as a local provider. Located at 230 N McIntosh St, Elberton, GA 30635, the company offers connectivity solutions designed to meet diverse needs. Contacting ElbertonNET is straightforward via their telephone number, 062133278, or through their website, elberton.net. This detailed overview will explore the company's specialties, accessibility features, customer opinions, and overall value proposition for prospective clients.

\n\n

Specialties and Services

ElbertonNETâs primary specialty is providing internet service. While specific technical details regarding their infrastructure and network technology aren't readily available on their website, they appear to offer standard residential and potentially small business internet packages. They cater to residents and businesses within the Elberton area, focusing on delivering a stable and functional internet connection. Further research into their service offerings would require direct contact with the company. Itâs advisable to inquire about bandwidth options, data caps, and pricing structures to determine the best fit for individual requirements.

\n\n

Location and Accessibility

The physical location of ElbertonNET is strategically situated at 230 N McIntosh St, Elberton, GA 30635. This central location makes it relatively accessible for local residents. Notably, the company demonstrates a commitment to inclusivity by offering a wheelchair accessible entrance and a wheelchair accessible parking lot. This feature is crucial for individuals with mobility challenges, ensuring equal access to their services. The accessibility measures highlight a responsible approach to customer service and community engagement.

\n\n

Customer Reviews and Opinions

ElbertonNET currently holds 48 reviews on Google My Business, providing a valuable insight into the experiences of existing customers. The average opinion currently stands at 2.8 out of 5 stars. This suggests a mixed customer experience, with some individuals reporting positive interactions and others expressing dissatisfaction. It's important to examine the individual reviews to understand the specific concerns and praises being voiced. Analyzing common themes in the reviews can provide a more nuanced understanding of the companyâs strengths and weaknesses. Hereâs a brief summary of recurring sentiments:

Connectivity Issues: A significant number of reviews mention intermittent connectivity problems, including slow speeds and dropped connections.

Customer Service: Feedback on customer service is varied, with some customers praising the responsiveness of support staff and others reporting difficulties reaching assistance.

Pricing: Several reviewers have commented on the pricing of ElbertonNETâs services, suggesting that it may be higher compared to competitors.

Reliability: Consistent complaints of unreliable service are present across multiple reviews.

Despite these concerns, some customers highlight the convenience of a local provider and the availability of accessible facilities.

\n\n

Recommended Information for Prospective Clients

Before engaging with ElbertonNET, potential clients are strongly encouraged to undertake the following steps:

Contact for Specifics: Reach out directly via phone or website to inquire about current internet packages, bandwidth options, and data allowances.

Review Recent Reviews: Thoroughly examine the 48 Google My Business reviews to gauge the current customer sentiment.

Inquire About Service Level Agreements (SLAs): Ask about the company's guarantees regarding uptime and performance.

Assess Accessibility Needs: Confirm that the accessible features meet the specific requirements of individuals with disabilities.

Compare Pricing: Research the pricing of comparable internet services from other providers in the Elberton area.

Key Takeaways: ElbertonNET provides local internet service with accessibility features. However, current customer reviews suggest potential issues with reliability and customer service. Prospective clients should conduct thorough research and due diligence before making a decision. The companyâs commitment to accessibility is a significant positive, but addressing concerns regarding connectivity and service quality is crucial for long-term success. Investing time in understanding the full scope of their offerings and comparing them to alternatives is highly recommended. The company's website, elberton.net, offers a basic introduction, but direct communication is essential for detailed information.

\n\n",
"summary": "ElbertonNET offers internet service in Elberton, GA, with wheelchair accessibility. While it has a mixed customer opinion (average 2.8/5), potential clients should investigate current service quality and pricing before committing.",
"keywords": "Internet service, Elberton, Georgia, Accessibility, Connectivity",
"word_count": 978,
"quality_score": 8,
"has__tags": "true",
"language_used": "en"
}

👍 Reviews of ElbertonNET

Nick K.

1/5

I've lived in elberton since 2001. ElbertonNET has provided the worst internet/cable I've ever seen in my life. Horribly overpriced internet that drops out multiple times daily, causing whatever you're doing or watching to stutter freeze or outright crash. I finally had enough and called in to cancel my internet today. Went in to the building no later than 5 mins since I called to see when it would be shut off. And the response I got was. Nope it's already off. I'm like can I get it turned back on if it was that simple. Nope. Doesn't work like that. Now I'm without internet for two days. (I work from home). So sorry that the old woman gave you a hard time prior to me walking in. That ain't my fault. Only one employee there that isn't rude as hell. I wish I could leave less stars. Btw there were several other people there that could have helped me. Just chose to watch me stand there. Rude, lazy people.

Frank F.

5/5

Good reliable Internet service. Friendly, helpful staff.

Karl K.

5/5

After about three months on ElbertonNet I have to say we are completely satisfied. The installation was quick and done right, and the installer helped me set up the router before leaving. We stream content every day while using i-pads, cellphones and a laptop for video conference calls, usually several devices at once, all on the basic plan for $59.95 a month. That's what we pay - no other charges on our monthly bill. I recommend a deco TP Link Whole Home Mesh Wi-Fi system as your router.

christian F.

5/5

So far so good . We didn’t get the fastest they offer but we didn’t get the slowest either . We have 4 smart TVs in our house that are on all thru out the night for the kids , including our smart phones . We have the internet 50 package . No complaints here . Enjoy having it . Recently upgraded the service . Bought a new router .

Zach G.

1/5

Internet never actually works well enough for major apps or games, they say it’s the best internet in their package but the lowest one does the exact same as the top. We’ve had to call multiple times because internet isn’t working for any of our computers or tvs. In all honesty if you’re gonna charge more for the same service as the lowest price that’s called a scam and terrible service. Costumer support deserves a +10 star any one of em i call they are polite and try their best. As of the operation of services and technology it’s terrible. In elberton there is no other choice so we’re all stuck with them. Best you can get out of them is to keep calling and telling them it’s not working maybe some day they’ll be able to upgrade To better service.

Megan C.

5/5

I can honestly say that we've had zero issues with this company and I consistently get the speeds I'm paying for, depending on the device I'm using. I currently have the internet 100 package. My outmoded laptop (I *just* tested) is getting 46.82 download and 9.66 upload. My cell phone is getting 93.86 download and is not giving me an upload speed. Both used the ookla speedtest at the same time connected via wifi. I currently have 4 devices connected to wifi and one wired. Never experienced any outages yet, and I experience standard slowdowns during peak hours. But I'm happy with what I'm getting and the price is absolutely fair -- I was paying MORE for windstream and only getting 20 mbps download and less than 3 upload. Satellite will cut out depending on weather or interference and cost and arm and a leg plus cap your data, which isn't practical when you have to be connected as much as we are. Mobile hotspots are also limited by data caps unless you want to pay out the nose. We honestly could not be happier with our service.

Kay S.

5/5

TV is good, WiFi is good, tech didn't connect WiFi/ Internet to TV 🤦 will call to have him come back out to do so ,as I can't stream without it being connected 😜🤦

Angela W.

5/5

Customer service has been awesome thus far. Angie in particular has been terrific. We called and the next day they arrived and ran the wire from the pole to the house and connected the inverterbox and ground wire. The installer was very helpful and knowledgeable. We discussed various locations in the house to optimize the service and we decided go with the upgraded modem and wi-fi boosters. They will be here today to connect everything and activate the service. Stay tuned for further updates. FYI if any of the folks that gave poor ratings really want to go with a company that deserves zeros sign yourself up for Hughsnet and you will be locked in to two years of frustration. disappoi tment , terrible internet speeds that are slower than dialup and the WORST customer service known to man..