EagleZip Computer & IT Solutions - Jamestown, New York

Eric R.

Great service! Very polite and prompt service from these folks. I brought my son's computer in for repair. They got to work on it right away and kept me updated with both a phone call and an email. It was ready to go the next morning!

Josh S.

I've had a slow laptop which had trouble charging for months, I brought it to another repair shop with no change and a big bill. This shop was clean and the staff was professional and friendly! Very smooth process from drop off to pickup! AND the price was so reasonable!! Throw in the fact that the repair was done in 24 hours and you've got yourself a return customer!! I cant recommend them enough, if you're out looking for a repair job and want decent people who aren't looking to make a sale by instead are just happy to do the job? Come check them out!

Mega W.

I went in for a C drive upgrade and brought my own drive. I thought they'd hang on to my PC for a day or so but it was done in a couple of hours and charged me $10 less than they said they would.

They were polite and communicated well.

Definitely recommend.

ALH

Typical PC repair experience: "Leave the machine and I'll get back to you."
Eagle Zip PC repair experience: "Tell me what's going on with your laptop. OK, let's take a look."
Twice, now, Brian's been able to fire up a stubbornly silent PC before my eyes. Another time, he needed to do more. Quick turn. Fair price. My invoice described everything he did, line by line, from testing to diagnosing to fixing. Brian is cordial, professional, patient and courteous. I use tech gadgetry all day long with little interest in learning what's inside it, any more than I want to learn how to fix my car. That's why I turn to experts like Brian, who know what they are doing, can explain what they are doing and are willing to explain what they are doing.

Keith C.

Customer service needs a huge improvement! Very good at selling you a product not very good at servicing the product! Update: Yes you sent techs out twice at no charge. Considering the service has failed at least once every month we have had your service, including being with out any phones to our business for 4 days in total since we switched to your service, I would guess that’s the least that could be done. No worries we know where we stand with your company and we know how well you return phone calls Ron... still waiting!!! again Thank you!

Kyle C.

Very reasonable rates and knowledgeable. Thank you

Jamie R.

Took 2 times to fix computer. I specifically asked in an email if it was done, I did not hear back. So 3 days went back again, I called and it was done. Good customer service would be to call when an order is done. Oh, and they also lost my computer cord. Not organized at all.

Matthew B.

This is my first time going to a PC repair place and it was by far the best costumer service I've ever had, period. They are so friendly and knowledgeable I would definitely recommend and go again for any computer needs. Brian checked out my PC and literally had it done the next day, fully functional. He even turned on xmp (allowing the ram to hit it's best speed potential without Overclocking) and configured the fan curves to produce the best air flow, free of charge!! He even gave me advice on my cpu temps because they were Idling pretty high and showed me where to find cpu coolers at a great price. If you have any issue with Gaming PCs, Brian is definitely up to date on the new technology. My PC is a i9 9900k with a hybrid 2080ti and he knew exactly what to do and last but not least this man is a cable management genius... 10/10