DigiCert, Inc. - Lehi, Utah

Fastener E.

Digicert saves the day! I was in desperate need of an SSL certificate for our ecommerce store. Our web host dropped the ball and our store was unsecured and down, for four days. In an act of desperation and literally tears, I called Digi cert. I first spoke with someone in sales names Emily, she was as sweet as could be and said they would help me expedite the process under my circumstances. She walked me through the entire 1st half of the process and was as kind and patient and helpful as they come. Getting my website host to cooperate with a 3rd party SSL provider was a debacle in an of itself. I needed to take advantage of Digicerts tech support. When I called they would pick up immediately and conference call with me to our web host tech support. There were 2 calls made, One with Joe one with Msi. Both calls took around 2 hours and they were able to get the hosts to do what I could not. They were kind, patient and super literate with regards to their services. Best company I have delt with in a long time. We are up and running again and I know had I not found them, we would still be in trouble. Thank you everyone!!!!!

Adam S.

This thing/company keeps spamming/calling even they got reported and blocked.

Bradlee F.

Comically bad customer service and an utter failure to acknowledge the problems my client had trying to use their services. I guess they are a monopoly though, right? Too bad.

Jennifer L. L.

This is a great vendor I am happy to do business with.

Their costs are significantly lower than the 'industry leaders.'

The support is top notch. I can call with any problem, from simple to very complex, and I always get great support. They're also super responsive on email support.

Jesse B.

I can't help but comment on what a great experience it has been working with DigiCert. They were immediately, helpfully, and enthusiastically available every time I needed them. The process was clear (MUCH! clearer than other certification companies I've worked with) and as quick as they/I could make it. They've got a customer for life in me as long as they can keep up their great customer service. Go with them, you won't be sorry.

Kelsey B.

Started working here in December because of the great experiences I had working with them as a customer. Seeing how the sausage gets made has not changed my opinion of the company. They genuinely care about customers and about doing what is right, not what is easy. 5 stars because this is what I wish all companies were like.

Brian K.

I applied for an EV certificate expecting the process to take a few days to complete. DigiCert was FAST! I was called by a representative named Mike within minutes of submitting my request to confirm my information. He was extremely friendly and helpful.

I applied for the cert at 5:00PM and received it by 9:00AM the next morning. A great customer service experience! I'd definitely recommend buying certificates from DigiCert.

Jim J.

Best Customer Support - Bar None! I've worked with Digicert for several years now and they have always had the best customer support of any other company I've worked with. I wish everyone had this excellent of customer support. If you need a certificate, this is the company to use - USE NO OTHERS BUT THESE GUYS!