Crimson Service Desk - Pullman, Washington

Crimson Service Desk

Crimson Service Desk is a highly regarded computer support and services company located in Holland at 150 NE Troy Ln, Pullman, WA 99163. With a proven track record of excellence, they have earned a stellar reputation within the community for their exceptional customer service.

The company specializes in providing comprehensive computer support and services, catering to a wide range of technical needs. Their team of skilled professionals is dedicated to delivering top-notch solutions to their clients, ensuring that their devices and systems run smoothly and efficiently.

In addition to their specialized services, Crimson Service Desk takes pride in offering a wheelchair accessible entrance and parking lot, making their facilities accommodating and inclusive to all individuals.

With an impressive average rating of 4.4 out of 5 stars based on 30 reviews on Google My Business, Crimson Service Desk has consistently demonstrated their commitment to client satisfaction. Clients have praised the company for their exceptional troubleshooting skills and willingness to go above and beyond to resolve complex issues.

One notable example is a customer who faced difficulty making a payment due to a website malfunction. Eleno, a dedicated technician at Crimson Service Desk, not only assisted with the payment process but also patiently worked through the issue between Chrome and the program. This level of dedication and expertise has become a hallmark of Crimson Service Desk's services.

To learn more about Crimson Service Desk and their offerings, visit their website at cougtech.wsu.edu. Their experienced team is ready to assist you with any computer-related challenges you may encounter.

Specialties: Computer support and services

Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot

Phone: 5093354357

👍 Reviews of Crimson Service Desk

Tom M.

5/5

Amazing! I called to make a payment because a website wasn't working. Eleno helped me troubleshoot an issue between Chrome and the program. This was way above and beyond what I expected. He didn't pass me off or throw up his hands in defeat. He just kept plugging along until the problem was resolved. Impressive.

Megan P.

5/5

Super helpful and friendly! My laptop wouldn’t come off of Airplane mode so I couldn’t connect to Wifi, so we ran some updates and changed settings and then Andreas realized there was an override switch on the side of my laptop that was preventing us from turning off airplane and turning on wifi. we flipped the switch and it was all better!
In and out of there super quick, with great service!!

Matthew F.

3/5

Have gone in 4 times to ask for assistance on a full O.S. reinstall etc. Everytime I'm the one working on the computer... And good luck trying to find a tier 3 tech or whatever the designation is. Rarely there...

Kannapiran P.

4/5

Though it took some time to sort the real problem addressed for the short term functionality then and there.
Thanks

A. K.

5/5

Located in the Smith Center (The CUE) and always fast and helpful 🙂 Called and did it online though!

Natalia D.

5/5

The staff is friendly and helpful. Definitely will be back for computer needs.

Camren R.

4/5

Convenient location and helpful staff but sometimes the pricing can be high. Make sure you know what the price is going to be as soon as possible.

Kevin P.

5/5

Extremely helpful and knowledgeable service. The free cost for students makes it even better.