Columbia Bank - Junction City, Oregon

Columbia Bank in Junction City, OR

Located at 285 W 6th Ave, Junction City, OR 97448, United States, Columbia Bank offers a range of financial services to its clients. With a phone number of 5419842330 and a website at locations.umpquabank.com, the bank is easily accessible for customers seeking their services.

Specialties and Services

Columbia Bank specializes in a variety of services, including:

• Banking Services: The bank offers traditional banking services such as savings and checking accounts, loans, and more.
• Business Banking Services: For business owners, the bank provides services tailored to their needs, including business checking and savings accounts, business loans, and payroll services.
• Loan Agency: Columbia Bank also acts as a loan agency, helping clients find the best loan options for their needs.

Accessibility and Convenience

The bank has been designed with accessibility and convenience in mind. It features:

• A drive-through facility for quick and easy transactions.
• A wheelchair-accessible car park for clients with mobility issues.
• A wheelchair-accessible entrance to ensure all clients can access the bank.

Customer Opinions and Reviews

Columbia Bank has a total of 14 reviews on Google My Business, with an average rating of 2.6/5. While the average rating might suggest some dissatisfaction, it's essential to consider the positive aspects mentioned in the reviews.

One satisfied customer praised the knowledgeable and kind assistance they received from Joseph E. They appreciated his efficient and professional service while maintaining a personable demeanor. This review highlights the bank's commitment to providing personalized and professional service.

Other reviews also mention the helpful and friendly staff, as well as the convenient location of the bank. These positive aspects suggest that, despite the average rating, Columbia Bank offers a satisfactory banking experience for many of its clients.

However, it's crucial to consider the negative aspects mentioned in the reviews. Some clients have expressed dissatisfaction with the bank's fees, slow service, and lack of communication. These issues might be areas where Columbia Bank can improve to enhance its overall customer satisfaction.

In conclusion, Columbia Bank in Junction City, OR, offers a range of banking services, with a focus on business banking and loans. The bank's accessibility and convenient features make it an appealing choice for customers seeking financial services in the area. While the average rating on Google My Business might not be perfect, the positive aspects mentioned in the reviews indicate that Columbia Bank provides a satisfactory banking experience for many of its clients.

👍 Reviews of Columbia Bank

Joseph G.

1/5

I do not like this bank now that it is Columbia bank it was a much better bank before. They like to mess with your account A LOT. Moving banks asap. Ok call for what to let upper management know about what they are doing lol they already know hens me moving banks ASAP lollollol...

Michaella B.

5/5

Went in to take care of accounts that another branch didn't know how to do. Joseph E was knowledgeable and kind. He quickly took care of what I needed efficiently and professionally while being personable.

XOXO

1/5

I honestly and sincerely think that this bank deserves less than one star because they do not have the category and type of people they need to work based on their role, as people they are a disgusting person for treating clients very badly, especially a woman who has her She has black hair and is brunette, she looks a little Latin, but I honestly don't think she is. She behaved in a horrendous and very racist way. The truth is, I wouldn't recommend this bank. It's better to go to the US Bank, which is almost next to them. They don't even treat you well. They don't. comparison here!! Better not waste your time here on Umpqua Bank.

Christie G.

1/5

These people are horrible and they lie BIG TIME. I received an inheritance check from my grandparents and they rejected it because my last name was different on the check. Okay my bad, they told me how to fix it which I DID but they froze my account and I’m under investigation for fraud even though there was absolutely 100% ZERO FRAUD. I got another check in the correct name and they refused it even AFTER I did what I was told. They were rude, treated me like a fool and wasted a ton of my time. My rent check was returned and I’m in trouble now because of THEM. Don’t go here EVER! They will screw you over without thinking twice about it

Shannon H.

5/5

I recently visited this branch on two occasions and was assisted by Cory. He was very friendly and helped with a couple of changes to me and my husband's accounts. We greatly appreciated his knowledge and helpful attitude.
Thanks Cory!

Hans S. D.

1/5

Went in with an elderly friend to assist her with her banking. We are under quarantine and although not one other person in bank, we were left standing and exposed to virus while a twenty something girl sat at her desk, yapping on the phone and ignoring us. My friend had made an appt with her earlier to meet, despite this girls comprehensive lunch schedule, so was surprised to be left standing for so long and exposed for unnecessary amount of time. When the bank worker finally got off phone, she proceeded to shuffle papers for another full 5 minutes while we stood about 8 feet from her desk. I have to assume this was some minimum wage worker power play? When she FINALLY gave us her attention, she was rude, very condescending and scolded my elderly friend from giving her debit card to dish satellite! What is your debit card for if not to use? She actually threatened her, told her she would help her today but if she continued to use her card, there would be charges. Transaction was so rude, condescending and out of line I will recommend my small town neighbors to take their money elsewhere.

Betty M.

1/5

Just had another bad experience with Umpqua Bank, for me, they are hitting about 100% in their efforts to make no effort in helping you, Or even being friendly and bordering on surly.

Rajan S.

5/5

Umpqua bank in all is great. This branch is one of the best in the company.