ClickDimensions - Atlanta, Georgia

Pablo P.

The worst experience by far. I recently took over our Marketing team to find out our existing clickdimensions license expired. We attempted numerous times to get help, understand where we were and identify what we needed to do, all our efforts were unsuccessful. Their customer service is Terrible! Numerous times we were told to pay first before receiving support or even the chance to speak to someone.

We were considering their solution even knowing they are not near efficient solutions. Unfortunately, bad service, zero appreciation for their clients and gigantic lack of support.

Jose D. A.

I recently had the unfortunate experience of using ClickDimensions services for my business, and I am utterly disappointed with the level of service I received. From the beginning, it was clear that they had no regard for customer satisfaction or delivering on their promises. Not only did I pay a staggering $3,500 for the onboarding component, but I also received an abysmal return on investment and encountered multiple issues along the way.

First and foremost, the onboarding process was a complete disaster. Despite the hefty fee I paid, I only received the first of several scheduled meetings. I diligently followed up with them numerous times, expressing my concerns and requesting progress updates, but I was met with radio silence. It was infuriating to witness the lack of professionalism and complete disregard for customer support. ClickDimensions simply vanished into thin air, leaving me stranded and without any means of resolving my issues.

To add insult to injury, after endless discussions with their unresponsive support team, I was informed that they would only refund me a meager $1,500. This refund falls significantly short of what I initially paid and is an insult to the immense inconvenience and frustration they caused me. It is utterly unacceptable for a company to take such a significant amount of money and provide nothing but empty promises in return.

Furthermore, their lack of communication and responsiveness is unacceptable. As a paying customer, I expected to receive timely updates and support whenever I encountered difficulties. Sadly, this was not the case with ClickDimensions. They failed to meet even the most basic customer service standards, leaving me feeling abandoned and betrayed.

In terms of the service itself, I found it to be lackluster and ineffective. ClickDimensions claims to offer top-notch marketing automation solutions, but in reality, I witnessed no tangible results. Their platform was clunky and unintuitive, making it a struggle to navigate and utilize effectively. The promises they made regarding improved customer engagement and lead generation were nothing but empty marketing jargon.

Overall, my experience with ClickDimensions has been a complete nightmare. Their exorbitant fees, lack of communication, and subpar services have left me deeply dissatisfied. I strongly advise anyone considering using ClickDimensions to think twice before investing their hard-earned money and valuable time in this company. There are undoubtedly better alternatives available that offer superior services and customer support

Ken Y.

In New Zealand it's illegal to send an "opt-out" email. While this is dubious in the US, it's not OK for other countries. Obviously they don't care about international laws.

Mathew T.

Great place to work. Well organized modern company.

Blair M.

Curtis S.

laura M.

Lindsay B.