Classic Impressions - Digital Printing, Promotional Products - Acworth, Georgia

Lauren C.

Hands down, if you need print work done, Jill and Classic Impressions should be your first and last call! I’m the type who likes to save money and will often diy, even if it takes me a little more time. I had a major project for work, I needed binders made, complete with dividers and filler paper. The dividers were the hardest to figure out how to do it, after realizing my printers options at home and work couldn’t handle the job I realized I’d need a more industrial printer. I tried everywhere with no luck, I called Jill on a Sunday left a message, and walked into a UPS store to see if they could help with my project. As I was walking out Jill called back and quoted a fair price but I decided against using her because I had just walked out of UPS who quoted a similar price…so I thought I was in good hands.

Well fast forward to Friday, I head to the UPS store to pick up my order, they printed all 400 sheets incorrectly and cut through the printed words on every single page! I was devastated! Not to mention, I supplied them with the card stock, which I ordered on Amazon…now I’m out of time and out of paper! My project was due Monday morning. I remembered how quickly Jill called me back initially, so I immediately thought of her. I also thought she would laugh in my face for waiting until last minute, no way will she be able to take on this project and have it completed on time..but they did! She quickly responded, and late Friday afternoon her and Bill were working away at cropping, designing and printing my dividers! I walked out of her print shops at 5pm on Friday and went home to assemble my binders!!!

They turned out beautifully, and no she didn’t charge me an arm & a leg, she was fair!

I should’ve used her to begin with, and will now take all my print needs to Classic Impressions!

**also, Jill I’m returning your hole puncher this week! Sorry for the delay!

Lori

Our experience with Classic Impressions has been nothing short of amazing! Jill and her staff are great communicators; I was kept in the loop at every step, and product delivery is quick. Jill is diligent in being sure she understands what the customer wants and has an abundance of patience for those of us who just aren't quite sure yet of colors, etc. I look forward to working with Classic Impressions further as our business and needs grow.

James N.

Jill and her team do an awesome job! I needed some new beanies and she was able to turn these around in less than a week. They look great! She even hand delivered them!
No more cold heads for the roofing sales representatives! Thank you Jill!

Scott's T.

UPDATED...
WHEN SOMEONE CALLS YOU...CALL THEM BACK...COMMUNICATION WORKS...YOU TOLD ME YOU WOULD CALL BUT YOU NEVER DID...
ALL YOU HAVE DONE IS MAKE EXCUSES FOR YOUR POOR CUSTOMER SERVICE...
THAT IS ALL YOU DID WHEN YOU REPLIED TO MY REVIEW

No customer service whatsoever and I was working with Jill the owner, she doesnt care about her prospective clients
I did business with the old owners in the past and being that they had my artwork I figured I would stay with the business
Jill made it difficult...I asked for pricing on business cards and door hangers, the prices of the cards were fair but the door hangers were higher than I wanted to spend so I asked for lesser expensive options, I was told she would get back to me the following day....that call never came...I waited and waited...nope no call....I happened to be right around the corner doing a job and figured I would stop in to the store, Jill was not there and was told she was out of town, the person I saw said she would tell Jill she would give her my info and she would call me...nope no call...so I called again and of course there were excuses as to why she couldnt get back with me but said she would call me within 1 hour....guess what no call...over 24 hours later still no call and no response to the texts I sent...
Now either this business is so dang busy that they dont need my business or Jill is independently wealthy and just doesnt need my business, or she just doesnt care...

I will shop elsewhere, with someone who actually cares about their business and their clients...because obviously Jill doesnt

Janice C.

Jill and her staff are extremely knowledgeable, friendly and professional. I've needed several different things printed from business checks and cards to pens and cups and I've always been satisfied. Classic Impressions price and shipping time for business checks is about 30% lower then the bank or ordering them through Quick Books even with next day shipping. I have highly referred them to friends and business associates.

Peggy N.

Classic Impressions have printed several things for us including, flyers, yard signs, magnets, shirts, and business cards. All of their work has been great!! The staff is exceptional and their quality of work is just as great. Highly Recommend!

Matt G.

Jill sat down with me and came up with a very creative strategy how to brand my business. Her years of experience are beneficial because she knows the ins and outs of the industry. I would highly recommend her services. She is located in downtown Acworth across from Ruiz tires.

Alan K.

Jill is the consummate professional ... knowledgeable in all her business's products & service offerings and highly customer service focused. Had a very pleasant experience interacting with Jill and her husband. A true delight to call her a colleague and friend.