Brown Computer Solutions - Apple Authorized Service Provider - Brattleboro, Vermont

Kelsey

Each time I've gone to Brown Computer Solutions for issues regarding my phone, they have solved the issue quickly and efficiently. Everyone is friendly and professional, and I'd recommend BCS to anyone looking for a reliable place to receive help with their devices!

Jim B.

I managed to brick my Windows desktop, so I broke out my travel/ backup laptop while I waited for my new parts to arrive. Then I realized that my laptop drive was full. So that option was dead in the water until i got it addressed. I called around and Brown Computer was the only place where I could get a new larger hard drive swapped in with a clone of my old drive so I wouldn't spend days downloading everything again. Luckily I had the drive from my failed desktop to swap in and the next morning everything was good.

Staff was friendly and knowledgeable. They were quick. And it is a local company owned by a guy with a passion for computers. There are two places in the area I trust to take my computer to for work and Brown Computer is one of them.

Prudence B.

BCS is a gem. We’re fortunate to have this high-caliber resource in our small town. Staff is courteous, knowledgeable and able to help with even the most challenging questions.

Terri L.

Sean went above and beyond to help somebody that doesn't have a lot of knowledge about tech stuff. I just wanted help to set up a new tablet and try to transfer my stuff over and it was mainly games and nobody would help me. Sean was very knowledgeable when I went there and he got it switched over , but I lost my progress on my games which he said might happen. But at least I got my games switched over. Thank you Sean for taking the time again to help me with something that to some people is so simple.

Jj S.

Doesn't offer console services, didn't know alternatives.

Customer service was still polite - will try again in future if I have only PC issues.

Mountainside T.

Even after explaining my cell is for business and I can’t leave it for a day or so. Will not order screen for repair even with Apple care to fix screen on back without leaving phone for the day, refused to order screen without phone being there, when they could just order it and then have it in for repair once part is there, they do not have them in stock even tho it’s the latest phone by Apple.

Diana H.

I brought my computer in for a repair . The young man was amazingly honest and explained that my computer was old and couldn't fix it but I could buy a new computer. He explained that anything they sell there really only lasts for years and that's I guess how I should budget. I appreciate his honesty and it help me manage my expectations. I didn't realize that anything Apple sold was really only good for four years but now knowing that I can plan ahead thank you so much.

Jennifer P.

I was extremely pleased with my experience at Brown’s. My Mac mini was behaving weirdly and Apple Support tried in vain to figure it out and finally said I’d have to take it to Apple Store. The Tech who helped me was patient with my questions and quickly diagnosed the problem and explained what was needed. I thought my mini was for the trash heap but now it is better than ever.