Banner Lassen Medical Center - Susanville, California

Okay, here’s a detailed overview of Banner Lassen Medical Center, presented in a formal and helpful tone, suitable for someone seeking information about this healthcare facility:

Banner Lassen Medical Center: A Comprehensive Overview

Banner Lassen Medical Center, located in Susanville, California, stands as a vital healthcare resource for the northeastern part of the state. The center operates as a full-service medical center, offering a broad spectrum of services and playing a crucial role in the community’s health and well-being. Its commitment to patient care is evident in its dedicated staff and advanced facilities.

Location and Contact Information

The center’s address is 1800 Spring Ridge Dr, Susanville, CA 96130. For immediate assistance, you can reach them by phone at 530-252-2000. A detailed online presence can be found on their website: bannerhealth.com. This site provides access to updated service information and patient resources.

Specialties and Services

Banner Lassen Medical Center specializes in a range of essential hospital services, including a fully staffed emergency room, and various hospital departments. They are equipped to handle both routine medical needs and complex, acute situations. The center’s capabilities extend to providing comprehensive care within a local setting, contributing significantly to the region's access to quality healthcare.

Accessibility and Amenities

Recognizing the importance of accessibility, Banner Lassen Medical Center has invested in features to ensure comfort and ease of access for all patients and visitors. The facility boasts a wheelchair accessible entrance, a wheelchair accessible parking lot, and wheelchair accessible restrooms. These features demonstrate a commitment to inclusivity and patient comfort.

Patient Feedback and Reputation

Banner Lassen Medical Center currently has 88 reviews on Google My Business, offering a tangible reflection of patient experiences. While the current average opinion stands at 2.8/5, the detailed reviews suggest a complex picture of both positive and challenging interactions. It's apparent that experiences within the labor and delivery unit are frequently highlighted as exceptionally positive, with staff described as “angels” providing unparalleled support and care for both mothers and newborns. The dedication extended beyond immediate patient care, encompassing the families involved throughout the process.

Key Considerations for Prospective Patients

| Feature | Description |
|-----------------------|-------------------------------------------|
| Emergency Care | 24/7 Emergency Room Services |
| Labor & Delivery | Specialized care for childbirth |
| Hospital Departments| Wide range of specialties available |
| Accessibility | Wheelchair accessible facilities |

It’s recommended that individuals considering Banner Lassen Medical Center visit the website to explore specific services, physician profiles, and to schedule an appointment. For more detailed information and to address any specific questions or concerns, we strongly encourage contacting the center directly via phone at 530-252-2000.

Ultimately, Banner Lassen Medical Center represents a committed local healthcare provider dedicated to serving the needs of the community.

👍 Reviews of Banner Lassen Medical Center

David O.

5/5

The staff at labor and delivery are nothing less than angels. My wife and newborn son wanted for nothing while under their care. Even after my wife was discharged and we had to wait for our son to be discharged, they still took care of all three of us. Thank you so very much to all involved with the birth of our son, Jasper!!!

Olivia S. (.

1/5

Called the ambulance twice in a week for my mom because she didn't seem right a lot of confusion. Banner sent her home the 1st time without a urine test just guessed she had a UTI which she didn't. Two days later I knew my mom had a stroke her whole left side paralyzed she couldn't talk slurring words. Banner said she didn't have a stroke but they sent her to St Mary's and sure enough they verified that my mom did in fact have a stroke which was obvious we all knew she did except for the doctors there at Banner Lassen.

Patricia K.

3/5

Trying to get an appointment was close to impossible and very frustrating but once that was finally accomplished my experience was the best. Staff checking me in until I had my scan EVERYBODY WAS GREAT, IF ONLY WE CAN GET PAST THE PIT BULLS. would have been scored a 5 otherwise.

Kate H.

5/5

I love this hospital. I have been both inpatient and outpatient. The Knowledge. Professionalism and SUPER friendly staff makes it well worth the 100 mile drive. They have earned my trust!

Georgia C. M.

5/5

Always nice and willing to assist . I have never had any problems. Hospital is clean it’s just small so they can get busy fast .

Becca G.

5/5

I went to Banner OB for a C-Section during the weekend hours with no OR staff and an on call locom, I can not say thank you enough to the hospital staff for the best C-Section, doctors, and the amazing nurses. I had the best OB experience than any before. My little man had breathing issues and they handled the whole situation with efficiency, care, and amazing communication. Again the best experience I’ve ever had, the kindest nurses that care and the doctors are something special.

Margene

3/5

You expect them to call you to set up appointment in 8 times that has not happened i always had to call or doctor had to call them. And now you have to call you go in with no appointment they send you home to call. You will be on hold for at least 25 minutes even second in line. Customer service everywhere sucks, I get it and for seniors not all do computers or even cell phones

Grace W.

5/5

I had to go to the er and then be hospitalized due to getting pneumonia and at first I was a little worried because I haven’t heard the best things about banner but I was so happy with my care the entire time. Every nurse who took care of me was extremely nice and caring, as well as responsive. They were always willing to help me in any way, including when I asked for any pain medicine. They also treated my husband with a lot of respect and care while he stayed with me and always made sure he was also comfortable and taken care of. I didn’t have a single bad experience with a nurse or doctor the whole time and they were very good at explaining things when I had questions. Overall I was very impressed with my care while here and definitely have a better impression of banner after my stay. Thank you!