Arvixe - Santa Rosa, California

Address: Santa Rosa, CA 95405, United States.
Phone: 8889278493.
Website: arvixe.com.
Specialties: Website designer, Internet service provider.
Other points of interest: Wheelchair-accessible car park.
Opinions: This company has 80 reviews on Google My Business.
Average opinion: 1.2/5.

Location of Arvixe

8889278493

Arvixe is a company located at Address: Santa Rosa, CA 95405, United States. They can be reached at Phone: 8889278493 or through their website Website: arvixe.com. Arvixe specializes in Website design and Internet service provision.

One notable feature of Arvixe is their wheelchair-accessible car park, making it easier for people with mobility issues to access their services. According to Google My Business, Arvixe has received 80 reviews with an average rating of 1.2/5.

When researching Arvixe, it is important to consider their specialties in website design and internet service provision. Their location in Santa Rosa, CA, makes them a convenient option for those in the area. Additionally, their wheelchair-accessible car park demonstrates their commitment to accessibility.

It is also worth noting the mixed reviews they have received. While some customers have had positive experiences, others have reported issues. However, it is important to consider each individual's unique circumstances when evaluating these reviews.

Overall, Arvixe is a company that offers website design and internet services. Their location in Santa Rosa, CA, and wheelchair-accessible car park are notable features. While they have received mixed reviews, it is recommended to visit their website Website: arvixe.com for more information and to make an informed decision.

Reviews of Arvixe

ronald sparks

1/5

Arvixe has not hosted my website in almost three years, yet they charged my card for the next two years as a recurring charge and refuse to credit back the charge. They state I had to cancel 45 days before the charge for future hosting. I went through this same thing when they charged my card two years ago and refused to credit it back. They know they haven’t hosted my site this whole time yet are charging me again.

Mohamed Elwan

1/5

Crooks with very bad services and useless tech support. They raise my price 10% annually last years. Now they suddenly started migrating the server on September 2 and not done till October 17. They given deadline. I have no email service on 7 domains for over 3 weeks now and a web site down for a month . I lost my clients due to their horrible services.

Gregg Kerber

1/5

Exceptionally BAD customer service. I needed to update by business website and could not connect to the Arvixe server through any of my FTP apps. I tried several days and finally submitted a ticket. No reply through a ticket. I tried their "support" page and the ONLY choice is a chat (with a 1 hour estimated wait time). So I thought I could use the control panel through my Arvixe account. That's when I saw the message that they are migrating their server and it will take over a MONTH!!! No email telling me about this migration. NOTHING. Time to find another web host.

Andrew Gold

1/5

New Review - Cannot even contact them for tech support. No phone number. Tried to email a ticket and it was rejected. Tried to create one in my control panel and it won't let me generate a ticket. Takes me to chat. But can't initiate a chat session! These guys are horrible! Worst hosting company ever! STAY AWAY! I am still trying to get my domains transferred away from these guys, but they seem to be holding some hostage! They should be shut down! So incompetent it's unreal!

Old Review - Guys are completely worthless. Have no clue. Can't get domains transferred easily...took weeks to get the DNS reset...should have taken that as a sign of things to come. Now, after hosting my site, it suddenly stops working. Their server appears to have gone down and they are telling me it's an issue with my code...how can that be if it worked until two days ago? These guys really need to get it together! Horrible experience so far! Been with them two years and won't renew!

Matthew White

1/5

A minor issue escalated into a major issue due to extremely poor, unprofessional customer service and unethical business practices.

Joey F

1/5

Replying to their "verification emails" numerous times strangely never seems to get work, even after 30 minutes, at which point they want your to upload a color copy of your drivers license or passport. NO WAY, NO HOW!!! The reason I'm trying to cancel my account is because of the piss-poor security they have for the sites being hosted on their servers. And the super-slow chat support is also worthless. Horrible, horrible experience!!!

Hugh Galloway (TheGrimmOne)

1/5

Horrible experience. I have been trying to transfer my domain to a new host and Arvixe is keeping my site hostage and will not allow the registrar to release it.
As soon as I tried to transfer the site they cut off my ability to submit support tickets for my account.
Would suggest you find another company to use. They are not worth the poor service and all the hassle.

jan smith

1/5

This company would get zero stars if it were an available option. Take a tip from the other reviewers and stay away. They are by far the worst company I have ever dealt with. There is zero customer support. Oh, they have a "chat line", but if you actually need something resolved, forget trying that. Their chat personnel are clueless and do not have the authority or expertise to resolve any issues. The only way to communicate with them is by "support" tickets to which they respond only after many, many days (if at all) and never with a solution that actually addresses your problem. They are by far the WORST COMPANY I HAVE EVER DEALT WITH AND FAR AND AWAY THE MOST FRUSTRATING. Steer Clear of this hosting company....still trying to get my hosting cost refunded when they even admit that they can't host for my WebEasy program. They just take the money and run. BE WARNED!