ACE Cash Express - Lubbock, Texas

ACE Cash Express is a well-established financial services provider offering a comprehensive suite of solutions for individuals and businesses in Lubbock, Texas, and across the state. Located at Address: 5412 Slide Rd Ste 400, Lubbock, TX 79414, United States, ACE Cash Express has become a trusted resource for a variety of financial needs. Their phone number is Phone: 8067922540, and you can find more detailed information on their website: Website: acecashexpress.com. With a strong emphasis on customer service and a diverse service offering, ACE Cash Express consistently receives positive feedback, evidenced by its impressive Average opinion: 4.8/5 rating based on 261 reviews on Google My Business.

Services Offered

ACE Cash Express distinguishes itself through its extensive range of services, catering to both immediate financial requirements and long-term financial planning. Here’s a breakdown of their key offerings:

• Loan Agency: They facilitate various loan products, including payday loans, installment loans, and car title loans, assisting customers with bridging financial gaps.
• ATM: Convenient access to cash is provided through their ATM network.
• Bank: ACE Cash Express operates as a bank, offering checking accounts and other banking services.
• Business Banking Service: They cater to small businesses with tailored banking solutions.
• Check Cashing Service: Customers can easily cash checks with minimal fees.
• Crypto ATM: Recognizing the growing interest in digital assets, ACE Cash Express provides a Crypto ATM, allowing users to buy and sell cryptocurrencies.
• Money Order Service: A reliable way to send and receive money.
• Money Transfer Service: Facilitating quick and secure money transfers.
• Tax Consultant & Tax Preparation: They offer professional tax advice and preparation services, simplifying the tax filing process.

Location and Accessibility

The Lubbock location at 5412 Slide Rd Ste 400 is strategically situated for easy access. The facility prioritizes accessibility for all customers. Specifically, they offer:

• On-site services: A wide range of services are available directly at the branch.
• Wheelchair-accessible car park: A dedicated parking area for individuals using wheelchairs.
• Wheelchair-accessible entrance: Ensuring easy entry for customers with mobility challenges.
• LGBTQ+ friendly: ACE Cash Express demonstrates inclusivity by being an LGBTQ+ friendly establishment.
• Transgender safe space: They actively strive to create a welcoming and safe environment for transgender individuals.

Customer Feedback and Reputation

The consistently high Average opinion: 4.8/5 rating on Google My Business reflects the positive experiences shared by their clientele. Reviewers frequently commend the helpfulness of the staff, the efficiency of the services, and the convenient location. Common themes in the reviews include appreciation for the knowledgeable representatives who provide clear explanations of loan terms and fees, and satisfaction with the speed and ease of services such as check cashing and money transfers. The commitment to customer service is a key factor in ACE Cash Express’s strong reputation within the Lubbock community. The sheer volume of reviews – 261 reviews on Google My Business – validates the ongoing quality of service provided.

Key Features Summary:

ACE Cash Express continues to adapt to the evolving financial needs of its customers, consistently investing in technology and training to enhance its service offerings and maintain a positive customer experience. Their commitment to accessibility and inclusivity further solidifies their position as a valued community resource.