Rebecca Sanford - State Farm Insurance Agent - Tucson, Arizona

Rebecca Sanford - State Farm Insurance Agent: Comprehensive Guide

Located at 5605 E River Rd Ste 211 in Tucson, Arizona, Rebecca Sanford's State Farm Insurance agency offers a wide range of insurance services tailored to meet the diverse needs of its clients. This detailed guide will delve into the main services provided, the location and accessibility, unique features, practical information, and positive aspects highlighted in customer reviews.

Main Services

• Auto Insurance: Protect your vehicle with comprehensive coverage, including liability, collision, and comprehensive insurance. Rebecca Sanford and her team can also help you understand and utilize State Farm's Steer Clear program for young drivers.
• Home Insurance: Safeguard your home and personal belongings with tailored policies that cover damage, theft, and more. Customize your protection with additional coverage options like renters insurance or condo insurance.
• Life Insurance: Plan for the future with life insurance policies that provide financial security for your loved ones. Choose from term life, whole life, or universal life insurance, and explore the benefits of State Farm's whole life insurance.
• Business Insurance: Protect your company with tailored insurance solutions that cover liability, property damage, business income, and more. Rebecca Sanford's team can help you understand the unique risks your business faces and create a customized insurance plan.
• Commercial Auto Insurance: Safeguard your business's vehicles with comprehensive coverage that protects against accidents, theft, and damage.
• Roadside Assistance: Enjoy peace of mind with State Farm's roadside assistance, which offers 24/7 towing, battery jump starts, flat tire service, and more.

Location and Access

The Rebecca Sanford State Farm Insurance agency is conveniently located in the Flowing Wells neighborhood of Tucson, Arizona. The office is situated in the La Canada Shopping Center, near the intersection of E River Rd and N La Cholla Blvd. The area is well-served by public transportation, with the #66 and #24 bus routes operating nearby.

For those driving, the agency offers ample free parking in a dedicated lot. The office is also wheelchair-accessible, with a designated parking space, wheelchair-accessible entrance, and toilet facilities.

Featured Characteristics

• Experienced Agents: Rebecca Sanford and her team bring extensive knowledge and experience to the table, ensuring that clients receive personalized and informed insurance advice.
• State Farm Dedication: As a State Farm agent, Rebecca Sanford is committed to upholding the company's core values of integrity, responsibility, and customer focus.
• Community Involvement: Rebecca Sanford's agency actively participates in local community events and initiatives, demonstrating a commitment to serving the Tucson community.

Practical Information

• Address: 5605 E River Rd Ste 211, Tucson, AZ 85750, United States
• Phone: 520-615-0800
• Website: rebeccasanford.com
• Hours: Monday - Friday, 8:30 AM - 5 PM; Saturday by appointment
• Services Offered: Insurance agency, Auto insurance agency, Home insurance agency, Life insurance agency, Renter's insurance agency

Positive Aspects from Reviews

Rebecca Sanford's State Farm Insurance agency maintains an impressive average rating of 4.7/5 on Google My Business, with 12 reviews to date. Customers consistently praise the agency's exceptional customer service, with many highlighting the following positive aspects:

• Knowledgeable and friendly staff: Several customers commended Rebecca Sanford and her team for their expertise and willingness to help, creating a welcoming and supportive environment.
• Personalized service: Many clients appreciated the personalized attention they received, with tailored insurance solutions that met their unique needs.
• Prompt and efficient service: Customers praised the agency's quick response times and efficient processing of insurance claims and policies.
• Community involvement: Some reviewers mentioned the agency's active participation in local community events and initiatives, further enhancing their positive experience.

In conclusion, Rebecca Sanford's State Farm Insurance agency offers a comprehensive range of insurance services tailored to the unique needs of Tucson residents. With a commitment to exceptional customer service, experienced agents, and community involvement, this agency stands out as a reliable and trusted insurance provider in the Flowing Wells neighborhood.

👍 Reviews of Rebecca Sanford - State Farm Insurance Agent

m N.

5/5

Rebecca and Lisa have demonstrated excellent customer service in the short time I have become a State Farm client. In a time where customer service seems to be lacking, its good to find a corporation that puts clients needs first and willing to help as much as possible. I was recommended to her office by Richard Hoffman who said that they were " always there to assist when needed." Thanks again for your excellent service.

Michael A.

1/5

Find someone else, paid my premium for the year but had to move away 5 months into it due to a family emergency. I informed them of this but yet 8 months later receive a past due notice on a property I haven’t lived at since last August. Not only was Rebecca rude and insistent that I did not inform them of this but she refused to take into account that I have not lived in the state since August and said not only would I not be receiving any prorated refund but that I still owe for the policy renewal on a property I haven’t lived at in more than 6 months. I have documentation showing everything but she was not interested in any of that. If you don’t want to be conned out of money find another agent!

Regarding your response:
How can I possibly prove an office visit? I have documentation showing I moved out of the property in August but that is not sufficient for you.
I am glad you responded the way you did, you are showing you have no ethics. You are the only person I had any issues with canceling services upon my move.
I pay all my bills on time and ahead of time when possible as I did with you, which I now see was a mistake. I hope that others considering using your services will see this experience I had with you and find a better agent that appreciates good paying customers. I never expected a “professional” refuse to remove a charge on a policy renewal over something as minute as documented proof I spoke to your office regarding my policy cancellation made 8 months prior (which I paid in full for the year and have only asked that the renewal policy be cancelled out and charges removed although I should also be entitled to a refund for the 8 months I was no longer at the property.)

SHAME ON YOU! I have never had any issues with anyone at State Farm in my life until now, you are proof there is could always be a bad apple no matter where you go!

I will be contacting your corporate offices and informing them of your poor business practices, refusing to remove a renewal charge over “he said she said” when I have documentation showing I moved out of state in August.
I will also inform every contact I have in your area about your business practices.
All of this over something as simple as cancellation of a renewal which you refused to do or accept any proof I have of my move.

Bill W.

5/5

Rebecca Sanford is the most knowledgeable and helpful insurance agent I have ever worked with. She is extremely personal, and helped me get the coverages I need at the best prices. I am very grateful to have met with her and feel confident in my coverage, which gives me great peace of mind.

matthew K.

5/5

I have yet to deal with anyone in this office who is unfriendly. Granted, that’s the reason you go with State Farm, although I have had agents who weren’t very personable. This office is great and I have probably spent two hours on the phone with them in the last three weeks. they actually care about what’s going on with you and want to make you feel comfortable with what you’re getting from them.

Rose D.

5/5

Rebecca helped me get insurance at a reasonable price a number of years ago. She has answered the phone many times when I have called but her staff is always friendly and helpful also. They were there when I was out of state and had a problem. The All State in Cedar City worked with me to solve my problem. I will not change when the service is so gracious and caring.

Jim L.

5/5

Rebecca is a true professional and takes an interest in all of her clients. I met with Rebecca searching for a State Farm Agent as I am moving from from out-of-state and she was went way above and beyond even before I was a client. Thank you Rebecca, Jim L.!!

Ken B.

5/5

Responsive, diligent, and friendly!! Great customer service.

Jann W.

5/5

Very professional. Positive interaction.