West Marine - Baltimore, Maryland

West Marine: Baltimore's Premier Marine Supply Destination

Nestled along the bustling Lighthouse Point, West Marine, Baltimore stands as a beacon for marine enthusiasts, offering an extensive range of high-quality products and exceptional services. Situated at 2700 Lighthouse Point E, this store is a must-visit for anyone passionate about boating, fishing, or water sports.

Main Services

• Comprehensive Marine Supplies: From life jackets and safety equipment to anchors and ropes, West Marine stocks an array of essential marine gear to ensure a safe and enjoyable time on the water.
• Boat Accessories and Maintenance: They offer a wide selection of boat accessories, including cleats, fenders, and canopies, as well as maintenance products such as cleaners, polishes, and waxes to keep your boat in top condition.
• Fishing Tackle and Gear: Anglers can find an impressive assortment of fishing rods, reels, lures, and other tackle, along with live bait and fishing licenses, catering to both freshwater and saltwater fishing enthusiasts.
• Outdoor Apparel and Footwear: West Marine carries a range of outdoor clothing and footwear, designed to withstand the elements and keep you comfortable on your adventures.
• Water Sports Equipment: From kayaks and stand-up paddleboards to water skis and tubes, this store offers a variety of water sports gear to help you make the most of Baltimore's waterways.
• Expert Services: In addition to their extensive product offerings, West Marine provides a range of services, including on-site boat maintenance, rigging, and canvas work to keep your boat in top shape.

Location and Access

West Marine's Baltimore location is conveniently situated in the Canton Crossing neighborhood, just off Interstate 95 and Route 695. The store is easily accessible, with ample parking available on-site, including designated spaces for handicap individuals.

The store's proximity to the Baltimore Inner Harbor and the Patapsco River makes it an ideal starting point for water-based activities. It's also close to several public transportation options, including the Baltimore Light Rail and numerous bus routes.

Featured Characteristics

• Knowledgeable Staff: West Marine's team consists of passionate marine enthusiasts who are always ready to share their expertise and help customers find the perfect products for their needs.
• In-Store Pickup and Shopping: The store offers both in-store pickup for online orders and a welcoming environment for browsing and shopping, allowing customers to touch and feel products before making a purchase.
• Wheelchair Accessibility: West Marine is committed to providing a welcoming environment for all customers. The store and its parking lot are both wheelchair-accessible, ensuring ease of access for everyone.
• Payment Options: To accommodate a wide range of customers, West Marine accepts various payment methods, including cash, checks, debit cards, NFC mobile payments, and credit cards.

Practical Information

• Address: 2700 Lighthouse Point E, Baltimore, MD 21224, United States
• Phone: 410-563-8905
• Website: westmarine.com
• Hours of Operation: Monday - Saturday, 9:00 AM - 7:00 PM; Sunday, 10:00 AM - 6:00 PM

Customer Reviews: A Closer Look

West Marine's commitment to exceptional customer service and product quality is reflected in its Google My Business rating of 4.6/5 from 102 reviews. Several customers have praised the store's knowledgeable staff, with Larry and Sarah being frequently mentioned for their exceptional service.

• Expertise and Helpfulness: Customers appreciate the staff's willingness to share their knowledge and help them find the right products for their needs. One customer noted, "Larry was extremely helpful and knowledgeable about the products."
• Attention to Detail: Sarah's attentiveness to customers' needs has not gone unnoticed. A customer commented, "Sarah went above and beyond to help me find the perfect life jacket for my child."
• Product Selection and Quality: Many customers laud West Marine's extensive product selection and high-quality offerings. One customer stated, "I was blown away by the variety of products they had in stock and the quality of the brands they carry."

In conclusion, West Marine, Baltimore is more than just a marine supply store - it's a destination for outdoor enthusiasts seeking high-quality products, expert advice, and exceptional customer service. Whether you're a seasoned boater, avid angler, or water sports enthusiast, West Marine is your one-stop shop for all your water-based adventures.

👍 Reviews of West Marine

kelly S.

2/5

Asked the worker for help with a picture got a quick idk. Asked if there was another person in the store that could help me they scoffed then I heard them pretty much making fun of me to another customer in the aisle next to me for asking for help. Rude unprofessional no help.

Law O. O. S. H. P. E.

1/5

I’m confused, is this location ran by a couple of Towson frat bros? Never opened, closes early/opens late. Have come there and there’s a ‘!3 back in 15 minutes’ sign. Get it together

Sam G.

5/5

Larry and Sarah provide EXCELLENT customer service

Christian R.

5/5

As a new cruiser in the middle of the pandemic with supply chain issues I've run into my fair share of frustration on obtaining what I need for this lifestyle. I was desperately in need of an oil change and unfortunately the store was out of 15w-40 with none in the warehouse. Their employee John was so kind in offering to drive me to an auto parts store I was going to walk to in order for me to get oil, all on his own time. I couldn't be happier with the service I received here, wonderful and friendly employees. Thank you!

Jordan H.

5/5

Super friendly service! The winter hours aren't very convenient but I love visiting when I need something for sailing. I also have picked up online orders here, so if it's not regularly in the store you can get it shipped there.

Steve C.

5/5

Joe and his staff provide top notch service. They know you by name. This store is small and sometimes you have to go to a larger store to get what you need. This does not detract from my five star rating as they will order the item ASAP or reserve it at a nearby larger store.

Erikka H.

5/5

It's a one-woman show currently at this location, but that hasn't affected customer service in the least. Still as friendly, dependable, and helpful as always, which is a hallmark of the West Marine brand, as I've found as a longtime patron, both online and in-store.

Paul M.

5/5

This is by far the best west marine store I've ever been to. Joe learned my first name the second time I came in the store. They bend over backwards to help you. The service can't be beat. I'd give them 10 stars if possible.

kelly S.

2/5

Asked the worker for help with a picture got a quick idk. Asked if there was another person in the store that could help me they scoffed then I heard them pretty much making fun of me to another customer in the aisle next to me for asking for help. Rude unprofessional no help.

Law O. O. S. H. P. E.

1/5

I’m confused, is this location ran by a couple of Towson frat bros? Never opened, closes early/opens late. Have come there and there’s a ‘!3 back in 15 minutes’ sign. Get it together

Brett C.

5/5

Great store for boat stuff.

Christian R.

5/5

As a new cruiser in the middle of the pandemic with supply chain issues I've run into my fair share of frustration on obtaining what I need for this lifestyle. I was desperately in need of an oil change and unfortunately the store was out of 15w-40 with none in the warehouse. Their employee John was so kind in offering to drive me to an auto parts store I was going to walk to in order for me to get oil, all on his own time. I couldn't be happier with the service I received here, wonderful and friendly employees. Thank you!

Jordan H.

5/5

Super friendly service! The winter hours aren't very convenient but I love visiting when I need something for sailing. I also have picked up online orders here, so if it's not regularly in the store you can get it shipped there.