Lowe's Home Improvement - Mountain Home, Arkansas

Jay M.

I recently visited the Lowe’s store in Mountain Home, Arkansas, and I couldn’t be more impressed with the overall experience. From the moment I walked in, I was greeted warmly by the staff, who were not only friendly but also extremely knowledgeable and helpful.

The store was well-organized and clean, making it easy to find exactly what I needed for my project. Whether it was tools, lumber, or home improvement materials, the inventory was fully stocked with high-quality products at fair prices.

I also appreciated how willing the employees were to go above and beyond to assist me. One associate took the time to explain the differences between several types of paint, ensuring I chose the right one for my needs. The checkout process was quick and efficient, and the customer service team was top-notch.

Overall, Lowe’s Mountain Home is a fantastic place for all your DIY and home improvement needs. The team’s professionalism, coupled with their wide selection of products, makes this location a standout. I’ll definitely be returning for future projects!

Osmosis O.

5 stars for Devlyn for helping me fetch quest my pick up order when the Lowe's employee tech was failing. I appreciate that he took initiative to help me fill my pick up order based on the email I showed him when their handheld devices were being buggy and slow. He could have just said sorry our system is down and walked away. But he didn't, he said let's find another way to get this order to you, so I showed him my pick order email and he not only collected my items he helped me load them on my vehicle for me. 4 stars for Lowe's itself for not making sure your employees have properly working systems in place so your employees are stuck waiting on a buggy in house app to load. We were done loading and collecting my order by the time the image of the 1st item loaded onto his in house gadget. Thanks again for the awesome service ! All the staff was very friendly and would greet me as I walked by and asked if I needed anything.

Chadwick W.

The woman who helped me did an amazing job. The latter I wanted wasn't stocked in an area that was reachable and she stopped what she was doing grabbed a lift. It wasn't easy and she did it like she had been doing it her whole life. Hats off to the Lowes employees at the Mountain Home store for literally going a above and beyond.

christopher C.

Came in on Saturday, and person at service desk was unable to help me, so I asked to speak to the manager on duty. Instead of doing as requested, the associate said that they would email the delivery manager with my problem and that they would get in touch with me. I called in today(Monday) as I hadn’t heard back from the delivery manager. I was told that they are out to lunch. So, I drove to the store to speak to the store manager. The store manager was in his office with another employee, so I popped in and asked to speak with him when he had a chance. He seemed agitated that I dare to speak with him without an appointment. He said he can get another manager to speak with me. I said I already tried that and couldn’t get a hold of anyone. I asked him should I cancel my order since he was much too busy to speak with me? He replied no, and said he would get another manager to speak with me. I replied I’ll just cancel my order.

Laura J.

I bought a new lawn mower and I wanted to use my card but my husband has my card and the cashier helped me for about 10 minutes trying to get through the system so that my card would show up so I could use it. And it was just frustration and never could get it so I lost the $30 so I'm very disappointed

Adam H.

We lost our house in the 2024 tornado and have been working to get my family back in our home as we have money. Purchased some insulation and a window a while back and needed to return items that we didnt need so as to purchase items that are needed next. We happen to be past the return window and Lowes just turned us away. I get the need for a return policy to fight fraud. But we have a receipt just past their return window. Thats ridiculous. When we are pinching pennies to get a roof back over my families heads, our Local Lowes just tells those that live in their communities to get lost. Hope they never have to go through this in their own lives. We were not asking for money back, just store credit to purchase new items that we desperately need. I would recommend the Home Depot as we did the same over there with no problems.

Chad C.

Lowes GREED has gone off the charts.
I have been a contractor my whole life and while mostly using other lumber companies I occasionally need lumber immediately and have to get it there..Yesterday I bought 4 boards . 2 treated 2 by 8 and 2 treated 2 by 10..it totaled over 80 bucks. I dont know how ANYONE can afford to build anything bigger than a dog house buying from these greedy stores. Home depot is the same. Get your lumber from a local lumber yard, but not Meeks or Rideout THEY ARE EVEN HIGHER !
Pine Creek Lumber dosent have CEO's to support so can sell for MUCH less.

Jeff L.

We visited the appliance department around between 1130 to 1pm on 01/08/25 the guy in this department was on the phone talking about what he wanted for lunch for at least 20min. We left our cart in the aisle with a couple hundred dollars in it AND WENT TO HOME DEPOT purchased a washer and dryer and the stuff i left in your cart,will never return to lowes again HOME DEPOT WAS OUTSTANDING!