Fresh Managed IT - Birmingham, Alabama

Introduction to Fresh Managed IT

For businesses seeking a dependable and proactive approach to their IT infrastructure, Fresh Managed IT emerges as a premier choice. Located in Birmingham, Alabama, this company specializes in delivering comprehensive computer support and services tailored to the unique needs of businesses. Fresh Managed IT distinguishes itself through a commitment to building long-term partnerships, providing consistent support, and ultimately, allowing clients to focus on their core business objectives. They offer robust business to business service solutions designed to optimize efficiency and minimize downtime. The company’s dedication to customer satisfaction and technological expertise makes them a valuable asset for organizations of all sizes.

Location and Contact Information

Fresh Managed IT operates from its headquarters at 5361 US-280 #108a, Birmingham, AL 35242, United States. Clients can easily reach them via telephone at 2057300289. For more detailed information and to explore their services, please visit their website: freshmanagedit.com. The office is conveniently located with amenities for accessibility, including a wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating their commitment to inclusivity.

Services Offered – A Detailed Overview

Fresh Managed IT provides a broad spectrum of services, carefully designed to address the evolving demands of modern businesses. Their offerings can be summarized as follows:

• Help Desk Support: Immediate assistance with technical issues, ensuring minimal disruption to operations.
• Network Management: Proactive monitoring and maintenance of network infrastructure, including servers, routers, and switches.
• Cybersecurity Solutions: Robust protection against cyber threats, including antivirus software, firewall management, and vulnerability assessments.
• Data Backup and Recovery: Secure and reliable data backup and recovery solutions to safeguard critical business information.
• Cloud Services Management: Expert guidance and support for cloud-based solutions, optimizing performance and security.
• IT Consulting: Strategic advice on IT strategy, technology selection, and implementation.

Client Feedback and Reputation

Fresh Managed IT has garnered significant positive feedback from its clients. Currently, the company boasts 12 reviews on Google My Business, consistently receiving an average rating of 5/5. This exceptional feedback underscores the company’s dedication to providing high-quality service and resolving client issues effectively. Testimonials frequently highlight their responsiveness, technical expertise, and commitment to client success.

Here’s a summary of what clients are saying:

Key Features and Benefits of Choosing Fresh Managed IT

Several factors contribute to Fresh Managed IT’s appeal. The company’s core strengths include:

• Proactive Monitoring: They don’t just react to problems; they actively monitor systems to prevent issues before they arise.
• Experienced Technicians: The team comprises highly skilled and certified IT professionals.
• Customized Solutions: Recognizing that each business has unique needs, Fresh Managed IT tailors its services accordingly.
• 24/7 Support Availability: Clients can rely on round-the-clock support, ensuring peace of mind.
• Scalable Services: As a business grows, Fresh Managed IT’s services can scale to meet evolving requirements.

Ultimately, Fresh Managed IT provides peace of mind and allows businesses to focus on growth. Their commitment to reliable support, proactive monitoring, and expert guidance makes them a valuable partner for any organization seeking to optimize its IT infrastructure and achieve its business goals.

👍 Reviews of Fresh Managed IT

Auseel Y.

5/5

Hands down the best I.T. team I've had in my workplace, even compared to well-staffed in-house teams. These folks get back to me almost immediately every single time with everything I need, navigate around my lack of understanding flawlessly, and when something needs to be done in-person, I see Frank almost as soon as I hit send!

Beyond that, the range of things they help with is beyond what I've ever gotten from an I.T. team. Whether it's helping me with complicated integrations in Sharepoint or mounting a TV and white board on my wall, these guys have yet to let me down!

Special shout-out to Nicolas Bigbee, John Wiles, and most of all, MY MAIN MAN FRANK!!!

Ryan H.

5/5

My office had been searching for a new I.T. team because the company we were with started raising prices and price gouging us. I found Fresh Managed IT online and gave them a call.

Ron was super awesome. He answered all of my questions and even made arrangements to drive down to my office that was 3 hours away, just to introduce himself and talk more about our needs. THAT is customer service.

Once we decided to sign up with them, the process was easy. They set up a time and day to come out and install equipment and get all the computers in the office setup. It was a simple and fairly quick process.

The whole team is very nice and very knowledgeable. I would highly recommend them to any office looking for a quality I.T. team.

Chris D.

5/5

If you are looking for a really smart, great team to help with your IT support, don't hesitate to call these guys. I have worked closely with them for the last 2 years and they truly care about their customers. Not only will they take care of you, but they'll also try to find ways to save you money. So do yourself a favor, don't hire a single person to do your IT when you can have a team of people for less money.

Mitch L.

5/5

Ron and the team at Fresh Managed IT have been a pleasure to work with! It's always refreshing to partner up with clients where we can become an extension to their team as we work hand-in-hand to achieve their goals and not become just another vendor. They make this working relationship exactly that! If you're looking for IT services in the Birmingham surrounding area you can't go wrong with them.

John C.

5/5

FMIT has been a great experience for us so far--four months in. They did a deep dive on our needs, ordered hardware and software to suit our situation and most importantly have been super quick to reply and follow up on all support requests. Strongly recommended.

Patricia O.

5/5

Our church uses Fresh Managed IT. They are very prompt in setting up, resolving and following up on our technology needs. Staff is very friendly and show they enjoy working with their customers. Thanks!

Amber H.

5/5

Our company uses Fresh Technology and they have so far been very knowledgeable, INCREDIBLY quick to respond and friendly. It's been stress free getting my tech needs taken care of. I've been so impressed so far (I believe we've worked with two Chris's and Nicholas). Thank you guys!

Theresa R.

5/5

These guys know what they’re doing and adhere to IT industry’s best practices