Shentel - Radford, Virginia

Shentel: Una Compañía de Telecomunicaciones en Radford, VA

Shentel es una empresa de telecomunicaciones que ofrece una variedad de servicios en Radford, VA. Con su sede en 1200 Tyler Ave suite L, Radford, VA 24141, Shentel ha establecido una fuerte presencia en la comunidad local.

Especialidades de Shentel

Shentel se especializa en la provisión de servicios de cable, internet, teléfono y otros servicios de telecomunicaciones. Su objetivo es brindar a sus clientes una experiencia de servicio excepcional y confiable.

Algunas de las especialidades de Shentel incluyen:

• Cable company
• Internet service provider
• Store
• Telecommunications service provider
• Telephone company

Otras Características de Shentel

Shentel también ofrece algunas características adicionales que la hacen destacar de la competencia. Algunas de estas características incluyen:

• Onsite services
• Acceso rueda de rueda
• Parking para personas con discapacidad
• Amistosa con la comunidad LGBTQ+

Shentel ha recibido una media de opiniones de 2.1/5 en Google My Business, lo que indica que la empresa tiene un trabajo constante en mejorar sus servicios y satisfacer a sus clientes.

Para obtener más información sobre Shentel o para contratar sus servicios, puede visitar su sitio web en shentel.com o llamar al 800-743-6835.

En resumen, Shentel es una empresa de telecomunicaciones que ofrece una variedad de servicios en Radford, VA. Con su compromiso con la calidad y la satisfacción del cliente, Shentel se ha convertido en una opción popular para aquellos que buscan una empresa de telecomunicaciones confiable y de alta calidad.

👍 Reviews of Shentel

April P.

5/5

Called today because my internet line was cut by my Electrician, not their fault. Miss Utility didn't mark all the correct places. I was told it would not be until 04/22/25 before they could get out there; guy did inform us he would do his best to expedite it! 3 hours later, we are back up and running. Thanks Shental!

coleman A.

1/5

Just about as bad as it gets. The amount you pay for what you receive is not up to par. $85 for 250 mpbs is robbery. The salesman made false promises of wall to wall wifi to ensure I would go through him. On top of my monthly bill as a college student i’m charged $50 for moving. Not counties or anything, in the same apartment complex. I set everything up myself because it is rather simple what they do. Now I have to pay a $50 transfer fee for moving 500 feet. I would quit using them but the best part is I can’t. I have tried to use every other company because they are cheaper but I am locked to Shentel, unfortunately.

Scott M.

1/5

Lots of outages for days on end. When you contact the company to report an outage, you get a message that in effect says”we know there’s a problem and we’re not sure how long it’s going to take to fix it.” That’s all. I’m switching to Starlink. Avoid this company if possible.

Ellie B.

4/5

Most of the staff I have worked with has been helpful, they were great with working with me to change out outdated equipment. However I had to knock off a star because there's outages and downtime more often than I'd like.

cat C.

1/5

Office only open Wednesday & Thursday 9:30-4:30. So how are people that work or pay cash supposed to pay their bills. If work 9-5 tell me to pay it. Don’t say on lunch since they are also closed for lunch. So glad when the 1 800 number they understood & helped us not get disconnected since office isn’t open normal human hours.

Tanya B.

1/5

Let me start by stating, I only gave one star because it is required to select the amount of stars to write a review.
Shentel is the worse company that I have ever had to deal with. My husband is the account holder and I am listed as an authorized user. I called to drop the home phone service as we no longer need it. I was advised that I am unable to drop any service as an authorized user. I explained to the “ customer service representative “ that it clearly states online that an authorized user is allowed to make changes to the account. She stated “you can upgrade or downgrade services, but you can’t cancel anything”. What is the point of an authorized user if they aren’t authorized?!?

Samantha M.

1/5

If there was any other option i wouldnt have them🤷‍♀️ i pay more than 100 dollars a month (i dont go over) and my bill was supposed to be 80 idk how it’s always higher. I hope xfinity come to where i am soon….

Do B.

1/5

Anyone who rates Shentel higher than 1 has most likely not had them for more than a year. I have to pay $60 a month for 5 mb/s and never even get close . I’m without internet and several times a year, I spend an entire month unable to connect. For more than a decade. Why in a college town, we only have a singular provider for so long blows my mind. If I had literally any other option, I would jump in a heartbeat. Their technicians are pretty awesome at least. Just stay out of Radford in general.