BlackPoint IT Services - Tucson, Arizona

BlackPoint IT Services

BlackPoint IT Services is a professional and reliable IT company located at 3280 E Hemisphere Loop Suite 112, Tucson, AZ 85706. With a phone number of 5207951877, and website at blackpoint-it.com, they are easily accessible to their clients.

The company specializes in a variety of areas including computer support and services, business to business service, computer consultant, computer networking service, computer security service, and computer service. They also offer data recovery service for clients who may need assistance in this area.

Other points of interest at BlackPoint IT Services include online appointments, wheelchair accessible entrance, and wheelchair accessible parking lot. It is recommended to make an appointment prior to visiting the facility.

This company has received excellent feedback from previous customers, with an average rating of 5/5 based on 30 reviews on Google My Business. This indicates that BlackPoint IT Services consistently provides high-quality service and support to their clients.

Customer Testimonials

One satisfied customer, Joe, shared his positive experience with the company's customer service. 'Joe provided world-class customer service Outstanding He FaceTimed so he could see the panels and diagnose the issue within minutes. Thank you Century Link was quoting up to April 1st for a tech to visit and check things out. Joe at BlackPoint had us up and running in less than 10 minutes. Phone lines down for a business is very stressful, and Joe saved the day'

Another customer, Kevin, praised the company's prompt response time and follow-up. 'Kevin was fantastic. We received an expedient response, along with a follow-up call (two; I missed the first call), to make certain everything was to our satisfaction and if anything additional was needed.'

👍 Reviews of BlackPoint IT Services

Arbuckle C.

5/5

Joe provided world class customer service! Outstanding! He facetime'd so he could see the panels and diagnose the issue within minutes. Thank you! Century Link was quoting up to April 1st for a tech to visit and check things out. Joe had us up and running in less than 10 minutes. Phone lines down for a business is very stressful and Joe at Blackpoint saved the day!

Carmen J.

5/5

Kevin was fantastic. We received an expedient response, along with a follow-up call (two; I missed he first call), to make certain everything was to our satisfaction and if anything additional was needed.

James P.

5/5

Appreciate Matthew's follow-ups and quick responses. He helped make my work efficient while traveling internationally with solid and consistent access to my company's network and Sharepoint sites.

Mary V.

5/5

Nick Cundy was great! He tried a few things yesterday afternoon and needed to escalate the ticket. He provided a 'work-around' for me to use. He called me first thing the next day and by the time my meeting was over, he was finished and everything was fixed. Thank you!

Beckie T.

5/5

Mark expedited the ticket, and David was fast to address the issue and get my account unlocked. I appreciate being able to get back to work so quickly.

April H.

5/5

Robby was awesome! Very pleasant, responsive and clear in his communication with me. : ) He solved my issue very quickly. Love this company!!!

Wil P.

5/5

As always, my issue was resolved quickly and effectively. Matthew was AWESOME in every way. Thanks so much for your perpetually satisfying service, BlackPoint Team!

Jorge L.

5/5

David was very helpful and professional. Very difficult to find in these days the quality of customer service that Blackpoint provides.