Nikko Japanese Restaurant & Sushi Bar - Charlotte, North Carolina

marina F.

Came here with my boyfriend and our friends for restaurant week. Not a huge difference in price but on the restaurant weeks page it says nikko fixed price is $35 and that included an app entree and desert. When we get there the menus say $40 and when we got the checks it was $35 for the app and entree then charged $5 for the ice cream separate, I was super full by desert and wouldn’t have gotten it if I was paying $5 for it to basically go to waste. The turnover for the food took forever (which came out cold) and the service was not great. I feel like our waitress really didn’t care about us and our experience. The table next to us got their food drinks and everything before us and they got here after us. The music was loud to the point you can’t hear the people next to us. Overall i would give this place a 3/10 and probably will not be back.

Lajoyce H. (. H.

The atmosphere was very nice and the DJ played good upbeat partying music. They add a 20% gratuity to your bill. The food was pretty good. I ordered the shrimp fried rice and shrimp egg rolls. My friends said they enjoyed their food as well.

Frank S.

Came here on my visit to Charlotte, North Carolina and their sushi was great. I had salmon, smoked salmon, blue fin tuna, and octopus. Also had the VIP roll based on their recommendation. It was all delicious and service great. Restaurant looked nice inside although it was dead on a late Tuesday night, which I prefer anyways. Would visit again.

Jamie

Food was average at best, definitely overpriced for the quality. The service was rushed. We were cut off mid story to place orders and the bills were brought soon after meals were served without asking if anyone (party of 18) wanted any dessert or any more drinks. My salmon even had a bone in it.

La'Von P.

There’s a reason this restaurant is under 4 stars (3.9 at the time of this review), and I’m sure they believe ‘loud music’ means ‘better food’ when, in reality it just deafens the complaints.

Came here during restaurant week by accident. We had a reservation though, and despite a minor hostess error, we got seated!

The restaurant was packed, so although we didnt expect great service, it was pretty horrible. Our waitress was incredibly inattentive, and the loud music made getting her attention a lot harder. My appetizer also came out AFTER my food, which is a pretty major flaw in service.

Food was NOT good. I had the Chicken Teriyaki with fried rice, as well as the Chicken Karage. The images wont do it justice. It was dry and lifeless with no passion behind it. Felt like they didnt season anything, and the fried rice tasted more artificial than cooked. I cant describe it fully, but it wasnt good. The rest of my group felt the same way about their food. One person had the Ramen (with already low standards) and said the broth was bad. We also had some complaints about the sushi being “too fishy.” I didnt try it myself but this came from my friend who’s a manager at a sushi restaurant, so do with that what you wil. My drink (Sakejito) was also hot garbage. Tasted like nothing. Add alcohol to a club soda with some mint and you’d drink what I had. The Tokyo Slipper drink was solid though.

Its apparent that the major appeal of this restaurant is the vibes. The music in itself was decent. By 8pm, they just played a mix of hits (especially club-esque) for the remainder of our time here. This is why im giving it 2 stars. The music is also way too loud for the atmosphere, as it’s not cutout for dancing. Even my wife’s smart watch indicated it was too loud, funnily enough.

I wont be back, but I hope everyone and their girl has a great ‘event’ here…until they taste the food.

Madison C.

Young is amazing!!! Helped get us sat quickly and service was amazing. I have been here before on a slow Monday and a busy Saturday and she is always the best server and so sweet!! Food and drinks are so good! Amazing vibe for a birthday!

Emma &. A.

Ms Young was our server and she saved us! It was our friends birthday and we were not able to get a seat, but she took us! She had amazing service and everything came out perfect. So grateful for her making our trip here amazing!

Logan S.

A group of friends and I came here to celebrate a birthday. We made the reservation at the beginning of February (a month prior) and when we arrived we were told that we did not have a table and we would have to wait (and we were not giving any idea of how long we would be waiting). It was clear the restaurant was very busy and they were very understaffed. There was a huge crowd of people waiting for their tables the same way we were. The hostess told us that their reservation system is messed up and allowed way too many guests to make reservations on the same night, but judging from the other reviews on this establishment, this seems to be something that happens often.
We tried to be understanding and patient as we waited near the bar and attempted to grab some drinks and mingle, but the bartender never even looked in our direction.
As we were standing and waiting for our table, a group that came in about 10 minutes after we did got seated before us at a very large table that we assumed was being cleared for our reservation. When we asked the hostess why a party that arrived after us got seated before we did despite our reservation, they rudely told us that the other party had a few more guests than we did so it was only fair that they got a larger table.
Finally another large party got up to leave and told us that they were leaving because they had been there for a very long time and had not even been approached by any wait staff. Other parties started to follow behind them and they all said the same thing, so we decided to leave as well. As we were leaving the hostess said “thank god” and clapped.
Overall, this restaurant looks like it has a wonderful atmosphere with great food, but the staff there made it feel very stressful and unwelcoming. The rude comments and snarky attitudes were unnecessary especially considering they were the ones who messed up our reservation. Will not be going back.