Computer Barn LTD - Barre, VT

Jon H.

I called to see if they would reapply thermal paste to the my laptops CPU and GPU. They agreed to do it for $40 and to drop it off anytime. When I brought it in, the guy at the desk had an overly emotional response. He said my laptop was antique, that he did not have the tools to fix it and kept repeating "what do you use it for!?" When I asked him what tools he would need other than a screwdriver and thermal paste he kept asking what do I use it for then declaring that it's an antique.

I felt uncomfortable with the emotional responses, clearly misleading statements about needing tools they don't have and I felt jerked around for being told to bring my laptop in just to be treated so poorly.

I'll apply the thermal paste myself and continue using Linux without the "service" of being baited and switched into purchasing one of their computers. As far as tools go, I'll use the small Philips and flathead screwdrivers, static mat and static ground that every computer service business owns but not necessarily lies about like Computer Barn.

Jeri M.

My computer was hacked, and a computer expert friend worked on it and then said he might not have gotten everything, so of course I went to Computer Barn. Alex was free when I got there and checked the computer. I fully expected to leave the computer there for a few days and pay over $100. But Alex looked it over and removed three remote access apps that would have let the creeps back in, and I didn't even have to leave it! AND he didn't even charge me! Not only was he efficient and effective, but he was also a completely charming young man. It would have been so easy to rip me off, but Alex was FABULOUS! Computer Barn is THE place to bring your devices for terrific service.

Jane H.

Tech Alex was superb in handling my numerous issues/questions about my iPad, and desk top. He was patient, courteous, humorous, and explained things like a teacher. Immensely helpful.

Emma M.

I’ve been using them for years and appreciate their frank communication & knowledge - they work hard and are passionate about the spectrum of computers/tech. I’ve always felt the price to be fair & sometimes surprisingly inexpensive to what I expected. Glad to support a local business and love the new location!

Apple D.

Charged my friend $160 to update her MacBook. They take advantage of people who don't know about computers. Also, in 2016 or 2017 they sold me a jet black iPhone 7 that was stolen. They didn't offer a refund until we got the police involved. I had one good experience, when I was buying sata cables. If you don't know what that is, be aware they'll probably take advantage of you.

Edit:
I notice that I have already brought up the stolen phone situation in a previous review, under a different account. In response to the owner's reply:
1. Obviously I didn't use my real name. Of course you wouldn't find any records of me. As a tech support business, surely you should know that's pretty basic internet safety.
2. I do not have the wrong business. You and your employees are hilariously condescending, so your assumption probably comes from that attitude, where you think you're above everyone else. No, it was in your old location, before you moved more recently. This location was near the staples and price chopper building. And no, I didn't mistake you guys for staples, don't even try.
3. Wherever you got the phone from, it was stolen, and clearly had previous damage. The screen was replaced (poorly) and had some significant lift out of the frame.

JD G.

Outstanding service when I had an emergency and needed my computer ASAP. Had it fixed and back to me in a few hours. Zero issues. THANK YOU GUYS

Michael S.

The Computer Barn is great I highly recommend them great service!

Andrew B. D.

My experience with these guys was great. I've twice had to replace the screen on my iPhone 6+. The first time, I went to a guy at the mall, who didn't do the job properly, left screws out, and tried to charge me more than he quoted. This time, the guys at the Computer Barn gave me an accurate quote, did the repair quickly, fixed the last guy's mistakes, and all for about 20% less than the first guy charged. I've seen the bad reviews, and I'm a bit surprised there are so many. I'm pleased with their work.