SouthCoast Heat & Air - Santa Fe, Texas

K B.

Update: 01/12/24 - Sean was an outstanding tech! The fresh air make-up dampener replaced and the smart thermostat being reprogrammed due to other parts replacement. O&M all part of keeping the system tuned!

Update: 04/05/23 - Trey was our Technician today; very courteous, friendly and professional! We discussed my concerns, and reviewed what he’ll be doing this visit. He performed a comprehensive systems check on the system and adjusted the placement of the Air Scrubber that kicked off due the activation of the safety switch. The Compressor, Condenser and Air Handler were thoroughly inspected. Also performed duct-fogging sanitization. Over all, he did an “OUTSTANDING JOB!!!” Thank you Trey!

Update: 09/22/22 - with the maintenance plan in place; we scheduled the maintenance to be performed. Shane B w/SouthCoast Heat & Air did an outstanding job, very much the professional and thorough review of our new HVAC system. Went over the new air handler, compressor condenser and Fresh Air make-up. Great job!

Follow up to our final part of install. Maintenance contract in place and sensors installed. Great job Alex! Joe thank Frank for the follow-up on the Electric work! Much appreciated!

The story…we purchased our home and 1-month later, existing 5-year old HVAC system completely fails; no cooling w/90-degree temps and rising. Compressor condenser and air handler are rotted and shot. AND after a week, First American Home Warranty completely “FAILS” and denied our claim to repair.

The Fix…we look up SouthCoast Heat & Air; already a 5-Star company and called. As indicated, immediate response! Joseph S. met us at our home and completely surveyed the existing system. We go over the options and decide to purchase a complete energy efficient, state of the art HVAC i.e., the full package, Compressor/Condenser, Air-handler, Air Purification variable speed etc..

End result…after ordering our system it took only 1-week to receive and a completed full install. SouthCoast Heat & Air is a “Top Notch” company and assuredly deserves our assessment of a 5-Star Rating!
Full representation of what they do! Friendly, Honest, Professional, Technical Knowledge and their Team of installers were “OUTSTANDING!” All in all; we couldn’t have asked for better company!

Thank you SouthCoast Heat & Air!

WENDEL C.

Just for info I purchase a new A/C unit from SouthCoast air & heat In Santa Fe, Tx. Since day one the unit has been subpar. Had them out 2/3 times when I bought it The Heat will not raise above 72 Degrees when it is in the 30's It takes the unit 2 hours or so to get temp to 72 Degrees. They claim the unit is working to Manufactures Spec. Now South Coast air and heat will not return my calls So beware of them. Unit that was sold to me was either too small or it is just a subpar unit. When is in the 20'S unit will run continually. So, if looking for service I suggest you call someone else.

Joan M.

This is a great family-owned business. Alex, the owner's son, evaluated my 20-year old home furnace and gave me all the pros and cons of keeping it or replacing it. He did not try to sell me on a new installation but, instead, explained the benefits of a new furnace versus the benefits of older models. The estimate on a new installation and other options were very detailed with cost of all materials and labor. I decided on a new installation, & Daniel and an associate did all the work. We scheduled a day and time online and updates on their travel to my home were provided. They were very prompt, on time, & completed everything in a couple of hours. They checked everything out to ensure heating was functioning properly before leaving my residence. The company also offers an annual maintenance contract for heating and cooling that I have subscribed to. Cost is very reasonable and includes checking out the A/C in the spring before our summer starts, replacing the furnace filters (I buy the filters at Home Depot), etc. I now know that my HVAC system is in good hands.

Tom M.

On a Friday in July, my ac stopped working. Within hours, Jamar showed up, figured out the issue, and saved the day. Now, me and my cat can sleep well tonight.

Tom from Jensen Beach

Will S.

Exceptional Service from South Coast Heat and Air

⭐⭐⭐⭐⭐

I cannot recommend Daniel and South Coast Heat and Air enough! We recently experienced a Texas heat wave, and our air conditioning unit decided to give up on us. Daniel came to our rescue on a Sunday, which was truly a lifesaver.

From the moment he arrived, Daniel was incredibly friendly, honest, and thoughtful. He even wore shoe covers to ensure our floors stayed clean! Despite the sweltering 101-degree temperatures, Daniel braved the heat in our attic to quickly diagnose and fix the issue with our AC unit. Within no time, the air was blowing cold again, providing us with much-needed relief.

One of the things that stood out to me was the advanced digital tools Daniel used. It's clear that South Coast Heat and Air is committed to staying up-to-date with the latest technology in their field to provide the best service possible.

Additionally, Daniel took the time to discuss some great options for us to consider when it comes time to replace our system. His expertise and advice were invaluable, and we truly appreciated his genuine care for our comfort and satisfaction.

If you're in need of any heating or air conditioning services, don't hesitate to contact South Coast Heat and Air. You won't be disappointed with the exceptional service and professionalism that Daniel and his team provide.

angela R.

Great customer service! I called Sunday night with a broken a/c and was told that they could get me on the schedule for Wednesday but they would call me Monday to discuss sooner. I got a call that Alex would be making my appointment on Monday! Alex got there when expected, he was very professional and very patient with all of my questions. He explained what went wrong and was very thorough with going through his checklist as to what could have caused the capacitor failure. Overall a great experience and I highly recommend SouthCoast Heat & Air!

Jeff M.

They are very prompt in their response. We’ve always talked with a real person even on weekends and holidays. They come in clearly marked company vehicles. Very professional and knowledgeable. They explain everything and keep amazing files of their own. They seem very honest. They also have very reasonable time windows and stay in contact. Will be using them once our units fail. Would definitely recommend!!

Paul P.

Called the company at 8 am and even though they were booked for the day, they sent Sean out to inspect and ultimately repair my system by 4 pm. Sean was thorough, professional, friendly and did an awesome job to correct the problem. Will definitely call SouthCoast first in the future for my HVAC needs.