NP Creative Construction - Kingston, New York

Maria S.

This company is no different than any other construction company. In fact... this company is the reason homeowners hate contractors! This contractor has been paid in full! Once they received all the money, getting them back here to correctly repair any mistakes they made has been a nightmare. Terrible follow up for anything he says he will do. Here are a few reasons I am giving them a 1 star review. If I could give no stars I would!
-anything that didn’t work correctly he said he would contact the companies but didn’t. I had to do all the leg work. Had issues with a sliding door, and a fireplace insert I had to contact both to be fixed.
-house is cracking the center he’s fixed it 5 times since 2018.. last fix was 12/22 and it’s cracking again! He just keeps putting bandaids on it! I’m in fear that my house my collapse. He refuses to have the architect (who is his friend) or an engineer look into the issue!
-My siding is short 2 rows and it looks like I have an unfinished siding project. He painted the foundation black.. it looks horrible!!!
-they FORGOT TO INSTALL MY HEATED FLOOR IN MASTER BATH!! What kind of a contractor “forgets” it’s on the blue prints !
-I put geothermal in and he DESTROYED my yard. It cost me so much to fix it!
-he used a quartz counter sample to repair the cement foundation of the house. He Didn’t even paint it to match the color of the foundation. And now I have a brown and black glittery quartz square in my foundation.
-all kitchen cabinets and refrigerator hit a wall, appliance or trim when opened
All sinks in house leaked because they were not tightened !
-chipped my bathroom granite
-shower that leaks
-pattern of tile on landing is off
-Backsplash is uneven!
-no backsplash in my master bath because he measured incorrectly and the piece could not be used!
-all heat on one zone family room downstairs is freezing! Like a 20 degree difference!
-floor in kitchen is uneven
-All windows high up have packing still in them from shipment.
-problems with moisture from foam insulation
-inadequate plugs and lights (per plans there’s some missing)
-short cuts in electrical work
-the intake to circulate air in the house is right next to heat vent downstairs sucking back in the heat when it comes out.. causing it to be cold in family room!
-bathroom door that won’t stay open d/t uneven door frame !
These are but a few things! Just sloppy work and cut corners. Save yourself the headache and find another contractor! He has one guy that knows what he’s doing (who no longer works for him) and I’m guessing he used him for the more expensive homes. I had a closet come crashing down in the middle of the night because they used short screws to anchor it and only top screw was used! All pipes have leaked under sinks because they were not on tightly. All door hardware had to be tightened. It was like they just threw stuff together at the end. I had to rebuild from a house fire and they were paid direct from mortgage company.. maybe that’s why he just threw my house together.

Mayra R.

Ivan L.

JC P.