Dualex Technology Services - Cheektowaga, New York

Todd M. B.

I dropped off my laptop because it wouldn't power on while I was trying to uninstall a program that Kaspersky had forced on. A day later, I called and spoke with Branden, explaining the situation. He recognized that I had some computer knowledge and discussed the issue with me for almost 20 minutes. He worked on it over the weekend but couldn't pinpoint the problem, and he helped me choose a new laptop. Whenever I've reached out by phone or email, he has responded promptly. I've passed by his business many times, and from the beginning, he's been willing to listen and explain things at my level of understanding. I will definitely be a returning client.

Christopher D. J.

Helped me diagnose my computer over the phone to at least get it working, so that I could get important information off of it!

Mary R.

Excellent service and support. I have an older model laptop that's not even made anymore but it's works great aside from cosmetics. My charger portal broke inside the laptop and Best Buy said they'd send it out for a month but it'd be unlikely they could fix it. I knew this wasn't true. I googled computer repairs by me and checked this business out, called and the owner had me bring it right in. He took no deposit money and literally had it fixed in about 3 days time, he also fixed the I would say framing of it as my bottom piece always pops loose when opening it. It looks like brand new and is working perfectly. Thank you so much for your help and service, I greatly appreciate it! Also, I don't drive and the Uber driver taking me there said that he had a laptop fixed by this business and he received great service so it really speaks of the business quality!Thanks again.

Holden H.

Second time being here, employees are extremely knowledgeable and friendly. Very reasonable with the pricing, would absolutely recommend these guys for any computer related issues.

Frank C.

Great place to take your computer/laptop vr headset for repairs. Offer to clean up your computers making them run like new. Parts available, PC and laptop sales. They also have a vinyl graphics department for custom designs for signs, cars windows etc.

Linda B.

Just had two laptops repaired and windows reinstalled. Excellent service and very fair pricing. Highly recommend these young men.

Hunty T. H. G.

After my computer was broken I thought I was a goner but luckily with the help of DualEx I got to buy a refurbished computer at a great price. Ray was really helpful and informative about what my options were and I couldn't be happier. Always glad to support local businesses instead of the big stores.

Nicole S.

Tony was wonderful.
He immediately answered my phone call and 20 minutes later I was walking into have my desk top looked at.
As a person with “needs improvement “ technology IQ....his help was tremendously appreciated.

He was friendly, honest and fast.

Thank you for your services!