Ingram Micro Inc - Williamsville, New York

Introduction to Ingram Micro Inc

Ingram Micro Inc. stands as a globally recognized and pivotal player in the technology distribution industry. Its core function revolves around connecting technology vendors with resellers and managed service providers (MSPs). The company operates as a crucial link in the supply chain, providing a vast array of products, services, and solutions. Ingram Micro’s presence extends across numerous countries, making it a significant force in the digital landscape. The company’s headquarters are strategically located at 1759 Wehrle Dr, Williamsville, NY 14221, serving as a central hub for its North American operations. Individuals seeking information about Ingram Micro can easily reach them at Phone: 166333600 or through their comprehensive website: Website: ingrammicro.com. The company’s Specialties: Corporate office, highlights its focus on serving large enterprise clients and managing complex technology deployments.

Location and Accessibility

The Williamsville, New York location is more than just an office; it represents Ingram Micro’s commitment to accessibility and customer service. The facility boasts a Wheelchair accessible entrance, ensuring that individuals with mobility challenges can readily access the premises. Furthermore, a dedicated Wheelchair accessible parking lot is available, demonstrating a proactive approach to inclusivity. This commitment to accessibility underscores a customer-centric philosophy, reflecting a dedication to serving a diverse clientele. The strategic placement of this office allows for efficient distribution and support across a broad geographical region.

Services and Product Portfolio

Ingram Micro’s offerings are remarkably diverse, catering to a wide range of technology needs. They provide access to a tremendous selection of hardware, software, cloud services, and digital marketing solutions. Specifically, Ingram Micro excels in these key areas:

• Cloud Solutions: They offer a wide selection of cloud platforms and services from leading providers.
• Managed Services: Ingram Micro facilitates the delivery of managed services to their partners, enabling them to provide comprehensive IT support to their clients.
• Digital Marketing: The company provides digital marketing solutions to help resellers and MSPs grow their businesses.
• Security Solutions: Ingram Micro offers a range of security products and services to protect businesses from cyber threats.
• Point of Sale (POS) Solutions: They supply POS systems and related services for retail and hospitality businesses.

Customer Feedback and Reputation

Based on publicly available information, Ingram Micro generally enjoys a positive reputation. The company currently maintains 79 reviews on Google My Business, with an average rating of 4.2/5. This indicates a significant level of customer satisfaction. While some reviews highlight concerns regarding the compensation structure for sales roles – specifically mentioning the perceived difficulty of achieving targets with the offered wages and the requirement to engage in sales activities – the overwhelming sentiment suggests a solid operational foundation and a commitment to partner success. The company has largely been praised for its extensive product catalog, efficient logistics, and knowledgeable support staff. It’s evident that Ingram Micro prioritizes building strong relationships with its partners, fostering a collaborative ecosystem within the technology industry.

Company Culture and Operations

From feedback, it appears that Ingram Micro cultivates a generally positive work environment. The company’s dedication to professional development and internal mobility is noted, alongside the emphasis on team-building activities such as clubs and parties. However, the experience of some employees regarding the sales requirements and compensation structure has been raised as a potential area for improvement. The company’s internal structure seems to be designed to facilitate efficient operations and scalable growth, with a focus on streamlining processes and leveraging technology to enhance customer service. They have invested significantly in their technology infrastructure to support their global operations, allowing them to manage complex supply chains and provide seamless access to their products and services.

Conclusion

In conclusion, Ingram Micro Inc. is a major force in the technology distribution industry. Its strategic location in Williamsville, New York, combined with its diverse product portfolio, robust service offerings, and commitment to accessibility, positions it as a valuable partner for resellers and MSPs worldwide. While certain aspects of the employee experience have been highlighted as areas for potential refinement, the company’s overall reputation and market position remain exceptionally strong. For anyone seeking to learn more about this influential organization, ingrammicro.com offers a wealth of information, and direct contact can be established through the provided phone number.

👍 Reviews of Ingram Micro Inc

William N.

3/5

Worked here for a bit, very nice company if your looking to join clubs and parties but the the jobs it’s self for the wage just quite isn’t worth it, but I would’ve stayed if they didn’t force you to do sales gym….

Craig A.

1/5

I worked here a number of years ago and unless you work on a sales team, you're treated like hot, steaming garbage. I worked in the mail room and was constantly told that what I was doing want good enough and had to bend over backwards to please the sales team. You're not better then me! Not to mention Ken, my supervisor at the time was a raging jerk who'd scream at me because I didn't pick up overtime or because I didn't know how to disassemble machinery so they could recycle the parts. The only job I've ever left before having another one in place and I'm so glad that I did. I imagine if you're on a sales team it's a great place to work, but otherwise avoid like the plague! Also, the pay was garbage!

Shellene B.

1/5

Any company that forces employees to come in to the office in 2024 is garbage and shouldn't be in business. Being that this is a TECHNOLOGY company that is incapable of figuring out the incredibly valuable and cost saving technology that makes working from home possible is clearly not any type of industry leader in TECHNOLOGY.

WNY S. M.

1/5

Emily Gominiak was “very rude, I won’t be back”.

Annie F.

1/5

Warning to Resellers: Do not buy from Ingram Micro. Our company commenced business with Ingram Micro back in the 80’s (the original Micro D). We are a pioneer Reseller in the California IT industry. Ingram Micro sadly evolved into a hollow warehouse, void of business ethics, run from an impotent call center in the Philippines. The Ingram Micro extreme decline commenced with their acquisition by the Chinese company Tianjin Tianhai, and later Platinum Equity. Long gone are their qualified IT staff in Santa Ana and Irvine California, and Buffalo New York. Under company CEO Paul Bay, Ingram Micro fails to deliver customer service, will attempt to stick you with opened products (returned by other customers), and will invoice you at their discretion. Most Resellers lack the legal resources to fight this dangerous, predatory giant. The Ingram Micro Cloud business is a poor performing AWS wannabe. Their abysmal distribution/logistics business is one big sh-t show compared to industry leaders such as Scansource, or Synnex-TechData. Do yourself a big favor and avoid purchasing from this failing and ruthless distributor. Unfortunately, we learnt this the hard way. Buyer beware.

Natasha W.

5/5

Ingram is a great place to work. The benefits are wonderful and the facilities are kept up. During the summer, there are a lot of events during lunch.

Gloire N.

5/5

I get the testimony from my sister from Louisville Ingram Micro Inc is the good Companies.

DirtyF B.

5/5

I work in the PSTS dept and this is hands down the best place I have ever worked and I'm going on 3 years here.