ServiceTitan - Glendale, California

Address: 800 N Brand Blvd #100, Glendale, CA 91203.
Phone: 8558990970.
Website: servicetitan.com
Specialties: Software company.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Appointment required.
Opinions: This company has 1263 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of ServiceTitan

☎️8558990970

⏰ Open Hours of ServiceTitan

Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: Closed
Sunday: Closed

Okay, here’s a comprehensive overview of ServiceTitan, presented in a formal and approachable style, designed to be helpful for prospective clients:

Introduction to ServiceTitan

For businesses operating within the plumbing, HVAC, electrical, and appliance service industries, ServiceTitan stands as a leading software solution. It’s a comprehensive platform designed to streamline operations, enhance customer relationships, and ultimately drive growth. This company, located at Address: 800 N Brand Blvd #100, Glendale, CA 91203, and reachable via Phone: 8558990970, offers a powerful suite of tools that go far beyond traditional scheduling and invoicing.

Key Features and Capabilities

ServiceTitan’s core functionality revolves around centralizing all aspects of a service business. Here’s a breakdown of some of its key features:

CRM and Lead Management: Effectively capture, nurture, and manage leads from various sources.
Scheduling & Dispatch: Optimize technician routing, automate scheduling, and improve first-time fix rates.
Job Management: Track every step of a job, from initial request to completion, ensuring transparency and accountability.
Invoicing & Payments: Generate professional invoices, accept online payments, and automate billing processes.
Reporting & Analytics: Gain valuable insights into business performance with customizable reports and dashboards.
Mobile App: Field technicians can access schedules, job details, and communicate directly with the office from their smartphones or tablets.
Customer Portal: Allow customers to schedule appointments, view service history, and make payments online, boosting customer satisfaction.

Location and Accessibility

ServiceTitan’s headquarters is situated at Address: 800 N Brand Blvd #100, Glendale, CA 91203. The company is committed to accessibility and offers Wheelchair accessible entrance and Wheelchair accessible parking lot. Appointments are required for onsite services, demonstrating a dedication to organized and efficient operations.

Customer Feedback and Reputation

ServiceTitan maintains a strong presence on Google My Business, boasting 1263 reviews with an Average opinion: 4.3/5. The consistent positive feedback suggests a significant level of customer satisfaction and a dedication to providing a valuable service. Many users highlight the exceptional support they receive, particularly from dedicated account managers like Cassandra, who are instrumental in helping businesses maximize the platform’s potential.

Additional Information

Specialties: Software company. ServiceTitan is continually innovating and expanding its offerings to meet the evolving needs of the service industry. They also provide onsite services to assist with implementation and training.

Concluding Recommendation

For service businesses seeking to modernize their operations and elevate the customer experience, ServiceTitan presents a compelling solution. Its comprehensive feature set, combined with a robust support system, positions it as a leader in the industry. We strongly encourage anyone considering a digital transformation to visit their website at Website: servicetitan.com to explore the platform in detail and schedule a consultation. Let ServiceTitan help you unlock the full potential of your business.

👍 Reviews of ServiceTitan

KNOAFF A.

5/5

We have been using Service Titan for over 12 months now and it has dramatically improved the way we run our business on a daily level. The access to so much data all in one software provides us with a smooth process from inbound calls, presenting solutions to customers through to the completion of jobs. Cassandra has been wonderful with helping us improve on ways to use Service Titan and ensure we are implementing all of the features.

Tony X.

5/5

Service Titan is amazing company. It's a premium investment, but something that is so integral to our company it would be hard to trust something that is less. It's not the perfect software, but it seems like they're committed to being the best in class company for the trades. They listen to feedback and constantly iterate to make themselves better. Above and beyond the software though, they have a great team that cares passionately for the businesses they serve. Tim Sjobeck has been one of our mentors and facilitating one of our peer groups which before Service Titan, it would've been impossible to find a group of other businesses that are similarly minded wanting to win. Tim's an awesome facilitator and brings his real world experience to the table which helps everyone in our group rather than a "software guy" who knows a little bit about business. Appreciate Service Titan and we wouldn't be company we are without them.

Zachary H.

5/5

We’ve been using ServiceTitan for a year now, and while we’ve faced some challenges along the way, Joel and Ashley have been absolutely FANTASTIC! Their support has been instrumental in helping both our company and myself achieve our goals. They are true assets to the ServiceTitan team, and their dedication has made our experience much more enjoyable. We wouldn't be in the position we are without them and honored to be able to work alongside them.

A big thank you to both of you for your outstanding work, couldn't of done it without y'alls help!

Sam S.

5/5

I greatly appreciate Anna’s support with ServiceTitan. She has been instrumental in helping our team fully leverage the platform’s features, improving our efficiency. Her expertise and proactive approach have made a real difference. I’m grateful for her continued assistance and look forward to working with her more!

Nelson V.

5/5

Service Titan is an excellent product that is operated and supported by an outstanding team of professionals that are super well versed in data organization, collaboration and integration for the trades industry. They provide excellent resources in self-education for their product as well as interactive classes such as Ember sessions. Shout out to Joel Pachefsky my current Ember Sessions instructor. I look forward to expanding and implementing my knowledge base in Service Titan. Thanks Joel. I recommend this program to all companies operating in the trades industry.

Craig P.

5/5

Service Titan has been incredible for our company. Grace has made a huge positive impact as our Customer Success Manager. She has gone so much farther than any one else we have worked with. It is truly obvious that she has the heart of a teacher and really cares about our success! Thank you!

Danilo P.

5/5

We can’t say enough great things about Gor our Customer Support Manager from ServiceTitan! He has been an incredible help in getting our membership program set up smoothly and efficiently. His expertise and attention to detail have made a complex process so much easier for us to navigate.

What truly stands out is his responsiveness, any time we’ve had a question, he’s been quick to provide clear and helpful answers. It’s been a pleasure working with someone so dedicated and knowledgeable.

Missee

5/5

I want to express my sincere appreciation for the exceptional service provided by Marietta in Service Titan. Her team is always professional, polite, and genuinely eager to assist. Every interaction has been a pleasure, and her commitment to excellence is evident in all aspects of her work.

Thank you for dedication and hard work. We look forward to continuing to work with you and highly recommend Marieta in Service Titan to any seeking top-tier service!

Five stars and our heartfelt thanks!