Digital Storm Inc - Gilroy, California

Robert ?. K.

You should learn from Dell; a Dell computer would be far superior to one from this company. This is one of the worst companies you can get a computer from. The tech support staff is impolite and inexperienced.

If you look at the parts they let you choose from, they are all garbage, extremely cheap, and not worth the money.

My friend was granted a refund, but they only gave him a partial one and forced him to purchase computer packaging even though the computer arrived damaged.

To be honest, I could go into great depth, but if you want a specialized setup, visit Newegg.

Derrick J.

Overall, I'm extremely pleased with my machine, the build, the wiring, everything. By far the nicest machine I've ever owned. I have no close second. Thank you very much. Clearly the commitment to excellence and attention to detail. From the time I placed the order my machine was shipped in a few short days. It was securely packaged and it was a joy unboxing and setting it up.

Timothy S.

System came with obvious quality control issues, cooling loop excessively long pressing on the glass side panel over packed with expansion foam that bent multiple components and radiator fin damage. Could have had any other company build a comparable system for 1000$ less. If the quality isn't thier, idk what I paid for. The solution I was given for these issues was D.S. support telling me they can walk me through doing the repairs. Would rather risk a system for walmart before I buy here again.

Maverick D.

The worst decision was to buy a computer here 2 years ago. The customer service is very bad. I realized that they sell you a computer at a very high price with very cheap parts. I will never make the same mistake again. I had to sell it and build my own computer.I just wanted to leave my review because your pcs are garbage👎

Chef S. (. E. C.

I’m on my second DS build and not only is the workmanship top notch, so is the customer support. I had a new build come with a motherboard issues. Digital storm got it fixed and RMA’d the motherboard for me super fast. Philip, Cole and the rest of the team was super professional. Since it was in the shop I went ahead and upgraded the cooling system and I couldn’t be more happier. Thanks much.

Justin

Help me with technical stuff I just don't care for the heavy glass panels if find like a lite plastic or metal side that's clear I prefer that but I always keep it clean I just middle of lots getting the game room to wear I would like it

A G. U.

Customer service was outstanding. It really makes a difference when buying a top tier system. I was very happy with the entire process and look forward to using Digital Storm in the future.

Nate S.

I have had great service and felt well taken care of by Digital Storm. My experience was with an Aventum X and Bolt X custom ordered from their website. I've built my own computers many times, but wanted to have the water cooled design and assembly without stressing on my part. The experience went very smooth and granted with COVID, there were some delays, but nothing unexpected for the time. Both systems arrived and worked extremely well. I have realized that on the Bolt X the PETG tubing may not have been the best with a smaller form factor for CPU (I did hardline on the Aventum X for both CPU and GPUs which has worked FABULOUSLY). I decided to switch out the PETG for the flex tube, as I wanted the fewest connectors to work with whenever I rotate fluid, and they had my fluid tubing switched out within days from when it arrived at Digital Storm. They have been extremely communicative throughout the process and even noticed some cosmetic damage from when I was identifying the tube issue, and they gave me a chance to get it all repaired. This is the kind of service I was hoping for and they have exceeded. I would recommend them and will definitely return in the future if I have the need. Thanks Digital Storm!