IPTB Clinical Research - Tampa, Florida

christy Z.

I'm very happy to have made the decision to participate in this study. Dr Fernandez and her team are very attentive and have a gentle & caring way about them. The atmosphere is calm & relaxing. I actually look forward to my visits.
Thanks to all of you for all you have done for me.
Most sincerely,
Christy

Andrea C. M. L. L. L. A.

Title: Toxic Practices and Unprofessional Behavior – Proceed with Caution

I’m writing this review to bring attention to the concerning behavior and toxic practices I’ve experienced with this medical professional and their staff. After undergoing a ketamine treatment, I was shocked to receive a call informing me that my car would be towed – despite the fact that it had only been there for less than 24 hours! This was a clear lack of compassion and professionalism.

What adds insult to injury is their refusal to send my medical records to my new treatment office, despite multiple requests since the first week of December. This negligence in record-keeping and failure to follow basic standards of care is appalling. Quality assurance, ethical record-keeping, and “do no harm” are all fundamental components of the medical profession’s Code of Ethics. Sadly, these principles seem to have been abandoned here.

I’ve had to involve my own liability insurance company to document and report this matter, as the behavior of this practice has crossed professional and ethical lines. What should be a space for healing and care has instead been tainted by rude, unprofessional, and toxic conduct. It’s as if they’re abusing their position of power, which is truly disheartening to witness, especially as someone already navigating challenges.

It is incredibly disappointing that a philosophy of care promoting remission and well-being is delivered so poorly. I sincerely hope they reflect on their behavior, apologize, and send my medical records as required. Patients deserve respect, not unnecessary hardship.

Clinic reminds of the documentary American Pain, except Jamie Fernandez is a psychiatrist, the 1st psychiatrist in 30 years that I ever attempted to file a board complaint about. Of course she is not registered.

J F.

The absolute best! Dr. Fernandez is extremely knowledgeable, caring, and insightful. Her team has always been excellent as well, especially Pam, who's amazing, helpful, and caring. I have been working with Dr. Fernandez & her team, regarding my mental health, since January 2000. My other physicians who work together on my case, have the highest regard for Dr. Fernandez, calling her top in her field. And she is! I could probably find another facility closer to my home, the office is an hour drive for me, but this team is worth it. The office and their treatments have saved my life and allowed me to keep pushing on, despite constant crises happening. My case is a difficult one, I'm not a patient that doctors would prefer, (I'm a nurse, and know!) but they have never made me feel unwanted nor have given up on me. Words cannot truly express how appreciative my family and I are for this amazing team. I recommend everyone who I encounter who has been struggling with mental health issues, to this office. My primary psychiatrist referred me to Dr. Fernandez two years ago, and I wouldn't be alive now if they hadn't.

James A.

I received great service here from very friendly staff. You can tell that Dr Fernandez cares about her patients. Recommend if you are having a tough time.

Allyson J.

i’m not one to write reviews unless it’s absurd circumstances, which this one is. do NOT book here if you have any chance of getting in a car accident!!!! I got in an accident on my way to my appointment and called the office bawling because I couldn’t make it and it was a bad accident. The front desk girl ensured me it was ok and to just call and reschedule, but in the meantime Dr Jamie Fernandez stopped accepting insurance. No biggie, i’ll just find a different place that accepts it. I call to ask for a refund on the deposit I gave since policy has changed and it was extenuating circumstances including being in an accident which completely ruined my mental health in itself and they said there was nothing they could do for me besides cancel my appointment (unless I want to pay $450 for my initial). They took $75 from a woman struggling with money due to a terrifying accident that ruined my mental health. Some Psychiatry office, they do not care about the well being of their patients cleary. Such a shame this is what our mental health industry is and the people representing it.

CJ

absolutely love dr fernandez and her amazing work! if you ever have any issues please book here and you’ll be absolutely mind-blown by the outcome!!!

Luke R.

Dr. Fernandez is an outstanding psychiatrist she is very professional and her team is very helpful! I will be recommending to friends and family! ❤️

wonky

excellent psychiatrist, excellent care, lucky if you can get in! dr. fernandez is very good at what she does.