1Path - Atlanta, Georgia

Dominique W.

Took over two communities that required assistance from 1path to disconnect their systems from our computers post transition. Despite persistent communication over weeks and regular follow ups, our team slowly kept getting locked out of their computers impacting our operations and resident care. This was persistently communicated to 1Path with no timely response and inconsistent messaging from their team. No sense of urgency from 1path in addressing our concerns or providing a timely proposal. It was a complete disaster to the point we just had to replace all of our computers. This was one of the most unprofessional experiences I have come across from a vendor having owned and operated several healthcare and senior related businesses. No regard to how their actions impact resident care.

Olivier I.

I had the pleasure of receiving exceptional service from Mary at 1Path when I needed assistance setting up my authenticator on my new phone. Mary's expertise and professionalism were evident from the moment I reached out for help. She patiently guided me through the process, ensuring that everything was set up correctly and answering all of my questions along the way.

I can't thank Mary enough for her outstanding service. She truly embodies the essence of excellent customer service and is a valuable asset to the team at 1Path. I highly recommend her to anyone in need of IT support or assistance. Thank you, Mary, for going above and beyond to help me out!

Kerri H.

Great services! I got a callback from Emery after submitting my ticket and he was patient and very helpful when it came to solving my issue. After testing some things, he was able to help me understand why he was reccomending the solution he did. Hopefully when I call in next time, I'll get him again.

Zach J.

You guys may want to put speed trackers or cameras in tech's trucks cause this guy here was on my tail the entire way home ( about 6 miles) and when we finally got to a 4 lane road he bolts, easily doing 85+ in a 55. driving on the shoulder to pass cars. then honking at me to move over and yelling out the window. very unsafe and unprofessional.

WEBMyers O. M.

I had the pleasure of receiving assistance from Trevor and he was truly exceptional. His guidance provided me with a wealth of valuable tips and tricks that I know will be helpful in the future. What sets Trevor apart, however, is not just his expertise, but also his outstanding customer service. Despite a last-minute reschedule, he called me back, demonstrating a level of dedication that truly made a difference. I sincerely appreciate Trevor's commitment to providing top-notch assistance. Thanks again, Trevor, for your exceptional support and customer service!

Sherry M.

I had the pleasure of talking with Trevor Seiler and he was very friendly and upbeat. I had an issue at work and he was able to resolve the issue with ease and I the response from the team at 1path are amazing. Highly recommend this company to use for any technical issues.
Thank you again Trevor.

Casey S.

Blake was a pleasure to work with today regarding some issues with a VPN extender and not being able to remotely access my outlook. He was patient and went above an beyond to make sure that all of my devices and accounts were up to date and working to my expectations by the end of the call. Customer service was top notch.

Jennifer P.

Very grateful to the Team at 1Path. They were very responsive and diligent in getting my issues resolved as well as incredibly patient with me as we worked through them each day. Great teamwork with Mike and especially Brandon as he hung in there to fight with me until the end. Truly appreciated his positive and upbeat attitude, as well as follow up afterwards to make sure all was still well. Five plus starts for sure!